Technician - Field Service - 2/1 - Residential

You Will Make An Impact In The Following Ways

Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.Identify additional service opportunities with customer.Complete training in line with skill and business requirements.Maintain service vehicle and tools for cleanliness and proper operation.Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.Complete in workshop repairs as required

Additional Information

2 weeks on / 1 week off Roster - 12hr shiftsCompetitive Annual Salary – Inclusive of applicable penalties and shift allowance.20% Remote Location AllowanceAll your Safety equipment / PPE and uniforms are provided and launderedDomestic Relocation from across Australia may be offered for the right candidate Local Valid Drivers License is required

To be successful in this role you will need the following:

Apprentice Trained Engine Technician (Cert III) or equivalentIntermediate level of workshop or field service experience requiredIntermediate level knowledge of and/or experience with engine productsHeavy Vehicle Experience preferredHR License preferred

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

ReqID 2418149

Relocation Package No

100% On-Site No