Despatch Officer/Bulk Picker

·         Hours Monday - Thursday 6:00 am - 2:30 pm

·         Early finish on a Friday 6:00 am - midday

·         Great team environment

·         Beauty & Wellness industry

·         Springvale location

·         $30 - $ 32 per hour

About Us

We are an Australian Beauty & Wellbeing company, enhancing lives of consumers. Heritage Brands gathers Australia’s best home-grown brands under one roof and offers products that deliver real results.  Its flagship brands include first to market sheet mask and skincare line, Skin Republic and Pure Essential Oil ranges In Essence and Oil Garden. Heritage Brands’ biggest names under its umbrella are cosmetics labels Australis, Innoxa, Helios and tanning and sun protection line Le Tan.

About the position

This is a fast paced role which requires high attention to detail and strong organisational and time management skills. The overall purpose of the Despatch Officer/Bulk Picker role is to ensure customer orders are picked and despatched accurately, safely, and on time, coordinating order preparation, carrier bookings/scheduling, loading, and despatch documentation—supporting on-time delivery, customer satisfaction, and efficient warehouse operations.

What you’ll bring 

You will need to be Physically fit, heavy lifting up to 20kgs

Proven experience in a warehouse, logistics or despatch environment – essential, 2+ years

Must have a Valid Forklift Licence (LF)  - essential

High Reach experience +2yrs experience - essential

Bulk picking, checking and despatch processes, including palletising, wrapping, labelling and staging freight

Ability to use initiative and problem solve when faced with challenges

Proven experience operating forklifts and pallet jacks in a warehouse or distribution centre
environment. 

Experience coordinating freight and transport bookings, including working with Transport Management
Systems (TMS)

Experience working with drivers and transport providers, including providing delivery instructions and
troubleshooting delays

Experience meeting tight despatch deadlines in a fast‑paced, high‑volume environment

Proven Time Management skills accompanied with Strong organizational skills to balance multiple tasks
effectively without compromising on quality.

Perks & Benefits at Heritage Brands

• Early finish every Friday

• Amazing product discounts across our Beauty & Wellness ranges

• High energy, collaborative team environment

• Development opportunities, career growth available

If this sounds like you, we'd love to hear from you. Please apply NOW!