Technical Assistant / Production & Warehouse Support

About X-Golf & Hey Caddy

X-Golf & Hey Caddy is one of Australia's most exciting indoor golf, mini golf and entertainment groups, bringing together simulator technology, venue operations, hospitality and memorable customer experiences across a growing national network.

Behind every great venue is a strong support team. We build, prepare, ship, install and support simulator equipment, venue materials and operational stock so our franchise partners and venue teams can deliver a great experience for customers.

About the role

We are looking for a reliable, hands-on Technical Assistant / Production & Warehouse Support team member to join our Production & Installations team at Mount Waverley.

This is a practical role with plenty of variety. One day you may be helping prepare simulator booth components in the workshop, the next you may be packing stock for a venue, assisting with an install, checking equipment, helping with basic simulator support or keeping the warehouse moving.

This role suits someone who enjoys working with their hands, likes learning how things go together, takes pride in being organised and wants to build a long-term pathway in production, installs, warehouse operations or simulator support.

What you will be doing

- Assist with simulator booth builds, workshop preparation and production support.

- Assist with measuring, cutting, carpeting, fitting and preparing simulator components where trained and authorised.

- Help prepare simulator screens, mats, curtains, projectors, camera boxes, sensor systems, auto tee devices and related equipment for install or venue support.

- Support install preparation, packing, site readiness, venue handovers and venue-based support tasks.

- Assist with warehouse organisation, stock movement, inventory counts, consumables, shipping and receiving.

- Pick, pack and prepare shipments for venues, production jobs and install requirements.

- Use tools and workshop equipment safely and maintain clean, organised work areas.

- Assist with basic simulator troubleshooting and equipment checks where trained.

- Communicate clearly with team members about task progress, issues and blockers.

- Support the Production & Installations, Warehouse and Simulator Operations teams as required.