Shipping & Dispatch Team Leader

At Prima PMI, we're not your typical printing company. We’re Australia’s largest consumer print manufacturer, operating in a fast-paced, high-volume environment where quality, speed, and accuracy are of utmost importance.

We’re looking for an experienced Shipping & Dispatch Team Leader to take ownership of our outbound logistics operation and lead a hands-on team to deliver on-time, accurate dispatch every day.

You’ll lead the Shipping & Dispatch team, ensuring finished products are packed, manifested, and shipped efficiently while meeting courier requirements and daily SLAs. This is a hands-on role suited to someone who understands, manufacturing and the logistics behind it all.

• Lead and motivate the Shipping & Dispatch team

• Manage daily dispatch priorities to meet SLA targets

• Create and manage courier manifests and dispatch documentation

• Coordinate with multiple couriers and freight providers

• Ensure compliance with courier rules, cut-off times, and packaging standards

• Monitor daily production and dispatch reports

• Troubleshoot shipping issues and drive continuous improvement

• Work closely with Production, Warehouse, and Customer Service teams

• Experience in Print Manufacturing (desirable)

• Strong knowledge of shipping, dispatch, and logistics operations

• Experience working with multiple couriers with consideration of individual requirements for packing rules

• Proven people leadership experience

• Understanding of end-to-end production workflow

• Ability to manage priorities in a fast-paced environment

• Experience using production or logistics management software

• Management or logistics qualification (desirable)