Workplace Hospitality Assistant

About the Role

We are seeking a dedicated Workplace Hospitality Assistant to assist the end-to-end catering program for our key corporate client based in the Sydney CBD.
This onsite role supports the workplace catering and events experience—from gathering event requirements to coordinating service delivery, and ensuring meetings and events run with attention to detail.

You will be part of a small team and you'll act as the primary point of contact for support on all catering-related occasions, providing a polished, organised and customer-focused service experience.

Key Responsibilities

• Oversee the full catering execution, maintaining consistency and service quality.

• Setting up and resetting meeting rooms for internal meetings, board meetings, and events.

• Coordinating catering orders and ensuring they are delivered, presented, and packed down on time.

• Preparing and serving tea, coffee, refreshments, and catering for meetings and functions.

• Receiving, checking, and storing pantry, kitchen, and catering deliveries.

• Maintain high service standards while driving continuous improvement in guest experience.

• Build strong relationships with clients and stakeholders, driving proactive communication and issue resolution.

• Drive compliance with all WHS, food safety, RSA and first-aid requirements.

Key Skills & Experience

• Excellent customer service and communication skills

• Strong attention to detail

• Time management and ability to prioritise multiple tasks

• Professional presentation and positive attitude

• Ability to work independently and as part of a team

• Basic food handling and hygiene knowledge

• Problem-solving and proactive approach

• Flexibility to support changing business needs

• Comfortable using technology, including ordering platforms, booking systems and general digital tools.

Qualifications

• Responsible Service of Alcohol (RSA) – required.

• Food Safety Supervisor Certificate – required or willingness to obtain.

• First Aid Certificate – required or willingness to obtain.

• Cert III/IV or Diploma in Hospitality/Events – desirable but not essential.