Reservations & Events Coordinator

TRADER HOUSE GUEST SERVICES

Trader House is a collective of restaurants, bars, and specialty retail stores by Melbourne-based chef, cookbook author and columnist Andrew McConnell and photographer Jo McGann. Operating in Melbourne are Gimlet, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Meatsmith Heritage Butcher and Morning Market. In 2024, Trader House opened Supernormal and Bar Miette in Brisbane. A new restaurant, Côte Basque, will open in Melbourne in the winter of 2026.

We are looking for Reservations & Events Coordinators to join our team. These unusual positions will see you working on reservations, event sales and coordination, administration and supporting venue day-to-day operations. Most importantly, you'll ensure exceptional guest experiences. Your home base will be one of the Trader House venues, but you'll gain experience and have opportunities to contribute across the group.

• Passion and desire to be immersed in venues synonymous with Melbourne's rich food culture.

• Drive to work with products and experiences of which you are extremely proud.

• A passion for reservations and the systems that make busy restaurants thrive.

• A love for events – from intimate gatherings to grand occasions, you will create and deliver unforgettable experiences.

• Guest-centric approach – a dedication to enhancing every guest's experience, regardless of the occasion.

• A fresh set of eyes with a desire for continuous improvement and constant learning.

• An exciting opportunity with one of Melbourne's most experienced operators

• System expertise working with top-tier platforms such as SevenRooms and Tripleseat

• Meaningful event delivery

• Collaboration with teams dedicated to delivering exemplary dining experiences

• Pride in products created by skilful and passionate teams

• Professional development via internal and external training

• Staff benefits, including discounts at all Andrew McConnell venues and retail stores

• Flexible scheduling – 5-day roster with evenings off

This position is a long-term engagement. We offer internal management training to help you cope with the demands of an extremely busy hospitality group, whilst continuing to develop our people. The ever-expanding Trader House group looks within for talent to help build new opportunities – there is always something to work towards on the horizon. You will stay inspired and motivated to keep Australia's favourite restaurants and bars at the forefront of interesting, modern dining for years to come.

This could be the career opportunity you've been waiting for.

Currently accepting applications with flexible start dates.