Housing Services Manager

Our vision is New Futures for Young People. We support young people and their children who are at risk of or experiencing homelessness, to secure and maintain housing, address physical and mental health challenges, establish successful relationships and support networks, and access pathways to education and employment. Find out more at Brisbane Youth Service.  

Are you seeking a role with a values-driven for purpose organization where you can support young people in our community? Are you an experienced community services manager passionate about supporting young people access housing? Lead a skilled team to deliver housing and tenancy support for young people experiencing or at risk of homelessness.

This full-time role of Housing Services Manager supports our mission by leading a team of Youth Housing Specialists to provide a range of housing and support to young people and young families in properties managed by BYS and in other forms of housing including social housing and private rental. The team also provide mobile support to young people and young families experiencing or at risk of homelessness.

You’ll be a great candidate for this role if you:

• Hold a tertiary qualification in Leadership and Management, Social Work, Psychology, Human Services or comparable qualification OR have substantial demonstrated experience in a related field.
• Have previous management experience in the not-for-profit sector, with the ability to lead, inspire and effectively manage a team of professional staff and interns.
• Demonstrated understanding of the responsibilities of a community housing provider in accordance with the National Regulatory System Community Housing, the Residential Tenancies and Rooming Accommodation Act 2008, and Community Housing Tenancy Management Policy 2020.
• Demonstrated experience in managing case management support, and housing management services.
• Highly developed critical thinking, problem solving and risk management skills and demonstrated application of these in a frontline service delivery setting.
• Ability to demonstrate strong leadership, exercising a high degree of autonomy, initiative, judgement, strategic decision making and risk management.

Given the work that we do there will be a few non-negotiables. You’ll need to be able to have, or obtain prior to commencement:

• Working with Children Suitability Card [Blue Card].
• National Police Check clearance.
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases – Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough].

Our people enjoy benefits including salary packaging, flexible working arrangements, and additional annual leave per year (depending on your role).

We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you!

If this sounds interesting, submit your cover letter telling us why you are the right person for this role, along with your resume. If you would like to discuss this position further, please contact BYS directly on 3620 2400 or via hr@brisyouth.org.

Applications for this position close at 8:30am on Friday 11 September 2026. We may start interviewing for this role prior to the closing date, so don’t delay your application.