Case Manager - Family Recovery Centre

Bring your skills, compassion and care to support people affected by alcohol and other drugs. Join our team at Odyssey House NSW and help us reconnect lives, families and communities. 

Be part of the diverse and inclusive culture we’re building in which our clients, staff and broader community feel safe, respected and valued.  

Take your opportunity to thrive at a leading not-for-profit where we trust in your limitless potential. 

Odyssey House NSW’s trauma-informed services set us apart as a leader in the support service space for alcohol and other drugs dependency. Our teams help clients to meet their goals and address underlying trauma and mental health issues, while also developing new skills to improve all aspects of their lives. 

We provide a diverse range of services to individuals, families and community education. Our services include withdrawal services; one-on-one assessment and treatment by psychologists and counsellors; group therapy; residential rehabilitation; and free education at Odyssey College.

 Our organisation takes safeguarding children and young people seriously, and as an employee of Odyssey House NSW, you are required to meet the behaviour standards outlined in our Code of Conduct.

Find us at our head office in Redfern and at our network of residential rehabilitation and community sites which span across Greater Sydney, the Southern Highlands and Blue Mountains. 

If you are interested in this opportunity, meet the selection criteria and believe you are a great fit for our organisation, apply using the link.

Only shortlisted applicants will be contacted.

Join the Odyssey Family Recovery Centre as a part-time Case Manager and support parents and children in a purpose-built residential family recovery program. This rewarding role works alongside a multidisciplinary team to provide coordinated case management, practical support and strengths-based guidance to families affected by substance use and related challenges. You will help parents build confidence, strengthen family relationships, develop recovery and parenting skills, and work towards safer, healthier futures. The role includes assessment, case planning, advocacy, referrals, group participation, documentation and collaboration with internal and external services. We are seeking a compassionate, organised and professional practitioner who can build trust, manage complexity and contribute to a supportive therapeutic environment. This is an opportunity to make a meaningful difference while working part time in a values-driven community services organisation.

DUTIES INCLUDE:

• Conduct pre-admission and ongoing participant assessments in line with the Odyssey Model of Care.
• Develop and review Family Wellbeing Plans in collaboration with participants, AOD treatment workers and internal stakeholders.
• Provide coordinated case management and treatment planning for parents and children in the Parents and Children Program and Parents in Contact Program.
• Co-facilitate parent, therapeutic community and program groups, including completing evaluations as required.
• Liaise with DCJ, legal services, contact agencies, medical staff and other external providers to support parenting and treatment objectives.
• Prepare and maintain professional documentation, including case notes, court letters, progress reports, referrals and discharge-related information.
• Contribute to clinical reviews, quality improvement, safeguarding responsibilities and the therapeutic community environment.

• SELECTION CRITERIA:

• Relevant VET qualification in AOD, counselling, community welfare or a related field; tertiary qualifications are desirable.
• Experience working in a non-government AOD treatment program, preferably within a Therapeutic Community model.
• Demonstrated understanding of case planning, case management and coordinated care for participants with complex needs.
• Experience supporting parents, children aged 0–12 and families impacted by substance use, trauma and related challenges.
• Experience in group facilitation and delivery of structured or therapeutic programs.
• Knowledge of child development milestones, trauma impacts on childhood development, safeguarding and relevant NSW child protection responsibilities.
• Strong communication, report writing, case noting, attention to detail, teamwork, time management and organisational skills.
• Computer literacy, including Microsoft Office and client management systems.
• Desirable training includes Triple P, Circle of Security, Tuning in to Kids/Teens and Mental Health First Aid.

• Odyssey House is committed to safeguarding and promoting the welfare of children and young people and expects all Staff to share in this commitment. Successful Candidates will be subject to background checks and undertake mandatory Safeguarding Children and young people Training. As such successful candidates will be required to have obtained:

• Current NSW Driver Licence.
• Working With Children Check clearance for paid employment.
• Current First Aid Certificate.
• Current National Criminal History/Police Check.
• Right to live and work in Australia.
• COVID Vaccinated

For further information please contact Chris Lonsdale Manager- Family Recovery Centre

chris.lonsdale@odysseyhouse.com.au