Senior Information Systems Clerk - HELPS PROGRAM*

Under general supervision, an incumbent of this class operates automated equipment with an alphanumeric keyboard to enter, verify or retrieve data using various formats and source documents in an on-line automated system, as well as performing a variety of clerical duties such as maintaining office records and files; providing information to the public or to visitors regarding office services; answering telephones and taking messages; preparing or processing forms related to office activities. Supervision is not a regular responsibility of this position; however, incumbents may provide guidance to lower level clerical staff. Does related work as required.

THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.