Operations Consultant

St Joseph’s Outreach Services (SJOS) was established over 25 years ago as a volunteer run organisation focused on providing emergency relief to the vulnerable. We are a non-denominational organisation with a strong focus on diversity, inclusion and respect amongst our members, volunteers and visitors.

SJOS operates and maintains 12 fully furnished self-contained units providing homes for the vulnerable, a Food Store operating three days a week supplying staple foods to those in need, a Bread Bank which is accessible to the community 24 hours a day and a Harvest Garden from which all produce is made available to visitors of the Food Store. Each of these initiatives support the community’s increasing needs, doing so in a way that focuses on adaptive reuse and environmental sustainability. These programs are a constant source of help for over 13,000 individuals a year.

OUR VISION

Provision of essential assistance, in a sustainable manner, to community members in need of support.

OUR MISSION

• To provide quality food and transitional accommodation to our community.
• To identify opportunities to draw on existing community resources, focusing on adaptive reuse and environmental sustainability.
• To be welcoming to all and deliver service with dignity.

OUR VALUES:

• Respect for each other | we are caring and collaborative
• Service with dignity | we provide choice to those we support
• Welcoming to all | we are kind and inclusive
• Integrity in what we do | we are ethical and transparent

WE ARE LOOKING FOR

The ideal candidate would have a background in operational management and a passion for helping those in need. They would demonstrate operational management and decision-making skills, initiative, problem-solving, and strong stakeholder management skills – able to deal with a diverse range of customers, donors, volunteers and vendors. They should possess excellent verbal and written communication, and exceptional organisational and time management abilities – having the ability to work effectively under pressure, both independently and collaboratively.

This part-time on-site role is responsible for the day-to-day operations of the SJOS services, including transitional housing, food store, bread bank and harvest garden. Reporting to the Chair of SJOS, the role provides essential operational and governance support, and works closely with the Volunteer Coordinator and Operational Support Officer. As a key contact for volunteers, donors and customers, the incumbent is expected to model positive leadership, be an effective communicator and individual contributor towards change initiatives, risk mitigation and the observance of SJOS values.

SELECTION CRITERIA FOR THE ROLE

Please refer to the attached position description for full details on Key responsibilities of the position and Experience, Skills & Qualifications required.

Enquiries or questions about the role

You can email Cindy Nguyen at cnguyen@sjos.org.au, using the subject line: Operations Consultant enquiry via EthicalJobs, to arrange a confidential discussion.

SJOS is committed to being a child safe and child friendly organisation that recognises, respects, and promotes the rights of children, young people and the vulnerable in our society.

SJOS places importance in ensuring that our team is reflective of the diverse community which we serve and to supporting a culture of equity, inclusion, and diversity. We strongly encourage applications from all ages, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds, people with disability, and LGBTIQA+ communities.

Website: sjos.org.au

A position description is attached.