Safeguarding Compliance & Reporting Manager

About the role

YSCS is looking for an experienced Safeguarding Compliance & Reporting Manager to join our team and help ensure incidents are responded to promptly, appropriately and in accordance with NDIS requirements. You'll help strengthen safeguarding practice across the organisation, support managers when incidents occur, and make sure our systems ultimately do what they are designed to do protect the rights, safety and wellbeing of the people we support.

Key responsibilities

• Manage and lodge NDIS reportable incidents through PRODA, including required follow-up reporting within statutory timeframes

• Review incidents and support appropriate classification, escalation and regulatory reporting

• Coordinate and monitor restrictive practice authorisations and reporting requirements

• Provide practical, day-to-day guidance to Service Managers on incident reporting, risk assessments, documentation and safeguarding responses

• Work collaboratively with Behaviour Support Practitioners regarding restrictive practices and relevant documentation

• Liaise with the NDIS Quality and Safeguards Commission where required

• Work alongside HR, Service Delivery, Clinical and Compliance teams on investigations, corrective actions and safeguarding matters

• Monitor reporting deadlines and maintain accurate safeguarding and incident-management records

• Identify trends and opportunities for service improvement, education and prevention

About you

• Experience in incident management, safeguarding, compliance, quality or risk within disability, community services, child and family services, aged care or another regulated human-services environment

• Understanding of the NDIS reportable incident and restrictive practice environment

• Comfortable managing competing regulatory deadlines

• Confidence to guide managers through challenging situations calmly and clearly

About us

At Your Story Community Supports, we want compliance to be more than paperwork. We are continuing to strengthen our governance, safeguarding and quality systems as we grow, with a strong focus on human rights, participant dignity, accountability and continuous improvement.