Rostering & Payroll Officer – New Footscray Hospital

Rostering & Payroll Officer – New Footscray Hospital

• Play a key role in delivering a major public hospital project with real community impact.
• Blend your rostering, payroll, and coordination skills in a dynamic, fast‑paced environment.
• Collaborate with managers, supervisors, and stakeholders to shape critical workforce systems and processes.

Compass Group Australia delivers essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We provide vital services, including patient services, environmental services, food, security, help desk, and more. As a public hospital with clinical services provided by Western Health, this state‑of‑the‑art facility plays a key role in supporting the community—be part of something bigger and help shape the future of healthcare in Victoria.

THE POSITION:

• Coordinate workforce rosters and payroll administration for Environmental Services (EVS) and Patient Services Assistant (PSA) departments.
• Develop, maintain and publish accurate rosters at least 14 days in advance.
• Manage rostering and payroll enquiries, ensuring timely and accurate communication of roster information and changes.
• Coordinate coverage for planned and unplanned absences, including leave, vacant shifts and operational support requirements.
• Support redeployment, shift swaps, replacement staffing and escalation of issues to maintain service continuity.
• Monitor roster compliance with Enterprise Agreements, Awards, fatigue management principles and organisational requirements.
• Validate timesheets, payroll inputs, leave coding and approvals to ensure payroll accuracy.
• Investigate and resolve payroll discrepancies, escalating complex issues when required.
• Maintain accurate payroll documentation, reporting and workforce metrics including overtime, exceptions and leave utilisation.
• Contribute to workforce, rostering, payroll projects, reporting initiatives and continuous improvement activities.

THE PERSON:

• Experience in workforce rostering, staffing coordination, payroll administration or similar role within a large, complex or dynamic organisation.
• Working knowledge of Enterprise Agreements, Modern Awards, rostering practices, overtime, penalty rates and payroll compliance.
• Strong organisational, time management and prioritisation skills.
• High attention to detail, particularly in payroll and roster administration.
• Strong communication skills and ability to engage effectively with employees, management and stakeholders.
• Ability to maintain confidentiality and manage sensitive employee information.
• Ability to analyse workforce data, identify trends and prepare reports to support workforce planning decisions.
• Ability to work independently and contribute positively within a multidisciplinary team.
• (Desirable) Experience in healthcare, aged care, hospitality, facilities management or support services.
• (Desirable) Experience using workforce management and payroll systems such as Humanforce, Deputy, TimeTarget, Workday, Chris21, Kronos, UKG, SAP or equivalent.
• (Desirable) Certificate IV or equivalent qualification in Business Administration, Human Resources, Payroll Administration or related discipline.

THE BENEFITS:

• Be part of a high‑impact healthcare project.
• Join a supportive and collaborative team.
• Build your rostering, workforce coordination and payroll expertise.
• Contribute to something truly meaningful in the community.