Membership Sales Advisor | Chadstone

KĀYA, Melbourne’s first all-in-one Health and Wellness destination, is seeking an experienced and driven Membership Advisor to join our team at our brand-new Chadstone location.
This is a rare opportunity to be part of a new club from the very beginning. We’ve already been inundated with interest prior to opening, and we’re expanding our team to ensure every prospective member receives the premium experience KĀYA is known for.
Based within Chadstone Shopping Centre, you’ll be immersed in a high-energy, fast-paced environment surrounded by a style-conscious clientele.
This role extends beyond membership sales, with a strong focus on corporate relationships and business development. It’s about building, nurturing, and maintaining meaningful connections both within the club and across the wider business community.
At KĀYA, you’re not just selling memberships, you’re guiding people into a new way of living, representing a brand built on trust, care, and long-term wellbeing.
Duties & responsibilities:Drive growth and expansion of the group by identifying and pursuing new business opportunities and mutually beneficial strategic partnershipsDevelop innovative strategies to maximise market penetration and revenue generationBuild genuine relationships with guests, members and key corporate stakeholders to drive both business growth and member engagementListen to individuals’ stories to understand their unique needs and offer the most suitable membership options and/or corporate packagesTake a relationship-focused approach, centred around authentic support for members and corporate organisationsGuide people towards a membership option that supports their physical and mental wellbeingTake ownership of your connections, your day and ultimately your success
Experience & attributes:Proven track record of success in prior Sales positions (preferably 2+ years)Background in Business Development, B2B, B2C and community outreachStrong initiative and a proactive approach to nurturing and maintaining your client base, including corporate partnerships and joint venturesExcellent planning, organisational, time management, follow-up, execution skillsPrevious health club or service-based industry experience is advantageous, though non-essentialDriven to grow personally and professionallyComfortability in a bustling environmentKeen customer service skills with a person-centred mindset and a passion for wellness
The perks we offer:In-house health & wellness programs and seminarsWe trust you to own your role, working autonomously, flexibly, and creatively, while we provide you support whenever neededOngoing mentoring and development to help you excel and thrive in your roleGrowth opportunities with the company as we prefer to promote internally, and expand into opening new clubsAccess to exclusive employee benefits from our partnersInclusive and supportive work culture without egoNew ideas or ways to improve are always encouraged, everyone's opinion treated equallyOpportunities to teach or instruct if that is something you desire!