Housekeeping Attendant

Our Company 

Experience Gold Coast (EGC) is a single, unified organisation that brings together HOTA (Home of the Arts), Destination Gold Coast, Study Gold Coast and Major Events Gold Coast. Formed in 2023, EGC plays a central role in driving the growth of the city’s visitor economy. EGC plays a pivotal role in supercharging outcomes across tourism, events, arts & culture and education, with a clear objective of positioning the Gold Coast as the lifestyle capital of Australia.

HOTA, Home of the Arts Precinct

This role will be based at HOTA, Home of the Arts. HOTA is an iconic Gold Coast destination where art, entertainment, culture and lifestyle meet. A place that locals love and visitors must-see. HOTA offers a diverse suite of venues and facilities, including a gallery, outdoor stage, indoor theatres and cinemas, function and events rooms, as well as a range of food and beverage venues including the HOTA Café, the rooftop Exhibitionist Bar and three hat Palette Restaurant.

At the heart of HOTA’s identity is a rich and diverse program: live music, theatre, dance, comedy, film, visual art exhibitions, children’s shows, community workshops, and festivals – all taking place across the array of venues.

About the Role

The Housekeeping Attendant is responsible for ensuring that all areas of the arts and culture precinct are impeccably clean, safe, and welcoming for visitors, staff, and performers. This includes maintaining cleanliness in exhibition spaces, theaters, backstage areas, office areas and public zones while respecting the unique requirements of an arts environment. The role requires discretion, attention to detail, and adaptability in a dynamic cultural setting. The Housekeeping Attendant position operates on a 7-day rotating roster to align with the operational needs of the business, including weekends and evenings.

Key Responsibilities

Duties include, but are not limited to:

Floor Care:

• Vacuuming floors, including the use of backpack vacuum cleaners.
• Mopping floors and scrubbing decks with scrubbing machines to maintain high standards of cleanliness.

Bathroom and Toilet Cleaning:

• Cleaning and sanitising toilets, sinks, and bathroom facilities, ensuring they are fully stocked with necessary supplies.

Glass and Surface Cleaning:

• Cleaning windows, mirrors, and glass surfaces for a polished, streak-free finish. Specialised

Cleaning Equipment:

• Operating a pressure cleaner to clean outdoor areas, stubborn surfaces, or high-traffic zones.
• Using cleaning chemicals safely and responsibly, following all manufacturer instructions and safety protocols.

Waste Management:

• Removing and disposing of rubbish efficiently and in line with organisational sustainability policies.

Dusting and Polishing:

• Dusting furniture, fixtures, and decorative items, including delicate or high-value pieces, ensuring no damage occurs.
• Polishing surfaces to maintain an inviting appearance in all spaces.

Event and Space Preparation:

• Assisting in setting up and resetting event spaces, ensuring cleanliness and readiness before, during, and after performances or exhibitions.

Safety and Maintenance Reporting:

• Reporting maintenance issues, damaged equipment, or hazards promptly to the Housekeeping Supervisor and Housekeeping Manager.

Join us in creating unforgettable experiences at Experience Gold Coast!

Here’s what makes working with us special:

• Be Part of the Action: Work at the heart of the Gold Coast’s thriving arts and culture scene, where creativity and community come together.
• Exclusive Discounts: Enjoy discounts at all Food and Beverage outlets across the HOTA precinct, plus discounted tickets to cinema screenings, events, and activities.
• Wellbeing Support: Access Sonder, our comprehensive team member care and wellbeing service.
• Professional Development: Unlock learning opportunities through our Learning Lab, offering up to 1,000 courses to help you grow and thrive

How to apply: 

If you’re passionate about making a difference and want to be part of an organisation that prioritises people, we’d love to hear from you!

To apply for this position, please submit a brief cover letter along with your resume via the Seek website. 

Experience Gold Coast values diversity and inclusion. We are dedicated to providing equitable employment opportunities and welcome applications from individuals of all cultures, genders, ages, Australia’s First Nations Peoples, LGBTIQ+ communities, and people with disabilities.