Training and Compliance Officer - Mental Health Act

Join Darling Downs Health as a Training and Compliance Officer - Mental Health Act in Toowoomba. In this rewarding role, you'll help strengthen safe, compliant mental health care by supporting clinicians, delivering education, and guiding best practice. If you enjoy solving complex problems, building capability in others, and making a meaningful impact across a health service, this is an opportunity to grow your career while supporting your community.

What your day could look like

As a Training and Compliance Officer - Mental Health Act, you'll help ensure people accessing mental health services are supported by systems, processes and decisions that uphold their rights and wellbeing. From providing expert guidance to building staff capability, you'll work with a collaborative team to strengthen compliance, consistency and quality outcomes across the service.

Every day, you'll contribute by:

• Supporting clinicians with practical advice that helps them confidently apply legislative requirements and make informed decisions.
• Improving compliance outcomes by monitoring documentation, identifying risks and promoting timely, accurate practices.
• Designing and delivering engaging education that builds knowledge, capability and confidence across multidisciplinary teams.
• Working with key stakeholders to solve complex challenges, share insights and drive continuous improvement.

Let's Talk About You

You're someone who combines compassion with sound judgement and takes pride in helping others navigate complex requirements with confidence. You communicate clearly, build trusted relationships and stay focused on achieving positive outcomes, even when priorities shift. You'll feel proud knowing your work helps protect consumer rights, supports clinical teams and strengthens high-quality mental health care. You're not just here to maintain compliance, you're here to create positive impact and contribute to a culture of integrity, dignity, innovation and courage.

Here's what will help you thrive in this role:

• Strong ability to interpret legislation, policy or complex information and translate it into practical guidance.
• Experience delivering education, training or capability-building initiatives for diverse teams.
• Excellent communication, stakeholder engagement and problem-solving skills.
• Ability to work independently, manage competing priorities and achieve outcomes within critical timeframes.

You'll stand out from the crowd if you have experience supporting mental health services, compliance programs or legislative frameworks, and/or advanced training in governance, education or quality improvement.

We're looking for someone who is passionate about supporting safe, person-centred mental health care and helping others succeed.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless. 

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.  

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region. 

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Click “Apply Now” to submit your application and upload the requested documents.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Toowoomba

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