Retail Sales Consultant

Job Position: Retail Sales Consultant
Reports To: Showroom Manager
Department: Sales

About Us:

At JasonL, our values show up in how we work, every day:
We’re authentically different.
We get it done.
We have a can-do attitude.
We care.

Do they resonate with you? If so, we'd love to hear from you—apply today!
We’re Australia’s fastest-growing commercial furniture brand, helping businesses create functional, on-trend, inspiring office spaces where people can do great work.

With showrooms across Australia - including Sydney, Melbourne, Brisbane, Adelaide, Perth and now the Gold Coast - you’ll be joining a fast-growing, national team of 100+ driven, down-to-earth professionals who take pride in their work and deliver great outcomes for our customers.

At JasonL, we value people who show up with energy and take ownership. We thrive on diversity, different thinking, and fresh perspectives. Our hiring process is fair, inclusive, and built for real humans: reach out anytime at **@jasonl.com.au

About the Role:

As a Retail Salesperson, you will assist customers with purchasing office furniture while building strong client relationships and driving sales. You will engage with customers through the showroom, phone, email, and client visits, contribute to brand promotions and customer retention initiatives, and work towards achieving sales targets and KPIs.

Key Responsibilities:

• Develop and oversee customer retention campaigns.
• Participate in and improve upon in-house brand promotions.
• Engage with customers via live contact, emails, phone and face to face client visits.
• Customer behaviour understanding.
• Manage budget and hit or exceed monthly quota.
• Build and maintain strong, long-lasting client relationships.
• Develop new business with existing clients and/or identify areas of improvement to meet sales budget.
• Negotiate contracts and close agreements to maximise profits.
• Collaborate with sales team to identify and grow opportunities within territory.
• An understanding of consumer behavior.
• Achieve monthly sales budgets.
• Meet set KPIs.
• Assist with challenging client requests or issue escalations as needed.
• Forecast and track key account metrics (e.g. monthly sales results and annual forecasts).
• Develop and present monthly business plans in a timely manner.

Showroom Tasks:

• Client Consultation: Engage with customers visiting the showroom, understand their office furniture needs, and provide personalised recommendations based on their requirements and budget.
• Product Knowledge: Develop in-depth knowledge of JasonL office furniture products and offerings, including features, benefits, and customisation options, to effectively educate and assist showroom walk-ins.
• Showroom Maintenance: Ensure the showroom is well-groomed, organised, and visually appealing to create an inviting and informative on-brand showroom.
• Team Work: Collaborate effectively with the entire JasonL sales team, project managers and operations team to ensure a seamless customer experience from showroom visits to order delivery.

Key Performance Indicators (KPIs):

• Achieve KPIs as outlined in the Sales Reward and Territory Management Plan
• Collaborate with showroom team to track progress towards KPIs
• Work towards achieving sales goals and contribute to the growth and success of the showroom territory

Preferred Skills & Experience:

• Relevant experience in a similar role in any industry
• Exceptional customer service focus
• Excellent attention to detail
• Sound understanding of area of sale
• Adaptability in approach to the role
• Friendly and approachable personality

How to Apply?
Click on ‘Apply now” and submit your resume.
Please note: Only shortlisted candidates will be contacted.

JasonL acknowledges the Traditional Custodians of Country.
We pay our respects to them and their cultures, and Elders, past, present and future.