Matchday & Event Operations Lead

About the role

Be at the heart of the action as you help deliver Melbourne City FC match days, events and fan activations, creating memorable experiences for thousands of supporters both on and off the pitch.

As the Matchday & Event Operations Lead, you will provide on the ground leadership by overseeing an allocated operational area, coordinating matchday staff and volunteers, and supporting the delivery of venue operations, activations, match operations and sports presentations.

What you'll be doing

This role is involved in multiple areas of matchday experience, including:

Event Operations

• Lead and oversee an allocated operational area, including setup and packdown

• Monitor operational timelines and resolve operational issues

Event Experience & Fan Engagement

• Lead and oversee the delivery of club and commercial activations

• Direct distribution of promotional items, giveaways and competition prizes

• Support commercial partners and event stakeholders in the delivery of promotional initiatives

Match Operations

• Lead designated back of house operational areas and adhere to competition timelines

• Coordinate team call outs and player movements

• Coordinate the operational delivery of sports presentations alongside the Club's appointed sports presentation provider

• Monitor match operations and sports presentation timelines

What we're looking for

• Previous experience in event operations, venue operations or a similar role

• Previous experience in leading or coordinating staff (desirable but not essential)

• Ability to remain calm, helpful and professional in a fast-paced environment

• Physically capable of manual duties, including lifting and moving equipment

• Reliable and punctual

• Current Victorian Working With Children Check (or willingness to obtain)

• Current First Aid certificate (desirable but not essential)

About Melbourne City FC

Melbourne City FC is part of City Football Group, a global football organisation that includes Manchester City and clubs across the world.

Our Men's and Women's teams compete in Australia's premier domestic competitions, alongside our Academy and pathway programs. Off the pitch, we connect with communities through City in the Community and help develop the next generation through our City Football School.

Our home at Casey Fields is a state-of-the-art football and administration facility designed to bring our people and teams together.

Applications

To apply, please submit your resume and a brief cover letter that outlines why you want to work for Melbourne City FC.

This position is only open to candidates with current Australian work rights, and only shortlisted candidates will be contacted.

Melbourne City FC is committed to the safeguarding of children and vulnerable adults. Our club requires all applicants to obtain a Work With Children Check prior to appointment.