This role will support the planning, coordination and delivery
of community relations, stakeholder engagement and communications
activities throughout the project lifecycle. Enjoy a 5/2
roster with a 10% uplift while working onsite on our metro
projects, providing an attractive opportunity to join a major
infrastructure project close to home
To be considered for this position you will possess the
following:
- Experience in stakeholder engagement, community relations,
communications, customer service or a related field
- Strong verbal and written communication skills
- Excellent interpersonal and relationship-building
skills
- Demonstrated ability to manage enquiries, complaints and
stakeholder issues professionally and effectively
- Strong organisational and administrative skills with
excellent attention to detail
- Ability to manage competing priorities and meet
deadlines
- Proficiency in Microsoft Office Suite
- Current Australian Driver's Licence
- Knowledge of community consultation and stakeholder
engagement principles
- Experience working on infrastructure, transport,
construction or government projects is desirable
- Understanding of the IAP2 engagement framework is
desirable
- Experience using CRM systems, stakeholder databases or
engagement tracking tools is desirable
- Experience preparing communications materials, reports or
digital content is desirable
Responsible for but not limited to:
- Support the implementation of the Community and Stakeholder
Engagement Plan and associated project activities
- Develop and maintain positive relationships with residents,
businesses, landowners, community groups, local governments,
road users and other stakeholders
- Assist with stakeholder meetings, consultations, site
visits, community information sessions, public displays and
workshops
- Undertake door knocking and direct resident engagement
where required to support project objectives
- Work closely with construction and project delivery teams
to understand upcoming works, changes and potential community
impacts
- Receive, register and assist with responding to community
and stakeholder enquiries, complaints and feedback
- Assist with the investigation and resolution of stakeholder
issues in consultation with the wider project team
- Maintain accurate stakeholder records, commitments,
enquiries and engagement activities in accordance with project
requirements
- Assist with the development and distribution of roadworks
updates, construction notifications, newsletters, fact sheets,
FAQs and community notices
- Obtain information from project teams to ensure stakeholder
communications accurately reflect current and planned project
activities
- Assist with project websites, client communication
channels, digital platforms and other engagement materials
- Coordinate photography, videography and content required
for project communications and reporting
- Assist with project events, site tours, stakeholder
briefings, community initiatives and good news stories
- Assist with the preparation of weekly, monthly, quarterly
and end-of-project engagement reports and maintain project
dashboards
What’s on offer with NRW:
- Excellent rates, conditions and benefits
- Long term employment prospects
- Referral bonus program – earn $3k for a successful
referral
- Competitive salary and career opportunities
- A culture driven organisation, be a part of a great
crew
- Multiple company benefits including - income protection
insurance / Employee Assistance Program (EAP) / discounted
private health insurance / paid parental leave / salary
sacrifice options & novated leases available
- Enjoy employee discounts with exclusive deals for
groceries, entertainment, fuel vouchers, incredible savings on
tech products and so much more - there are over 450 retailers
offering amazing deals through our new benefits platform
About Us:
NRW Civil & Mining is proud to be one of the leading civil and
mining contractors in the Australian resources and infrastructure
sectors. Our ongoing success is a direct consequence of the
commitment we make to our clients, people, and the communities in
which we operate.
With over 30 years’ experience as a civil and mining contractor,
we have become a partner of choice for many of Australia’s leading
resource companies nationwide. Our positive safety culture has
resulted in a leading safety record and strong ties with local
communities have been established through training programmes,
employment, subcontracting and partnering opportunities.
NRW is an Equal Opportunity Employer and we strongly
support diversity in our workforce. Applicants from a wide sector
of the community including women and Indigenous cultures are
encouraged to apply
If you would like to be part of the high performing NRW team,
APPLY NOW.
