General Hand - Dispatch

Job Description

General Hand - Dispatch

• Permanent full-time position with competitive remuneration and benefits
• Location: Murarrie, Queensland, Australia
• Work with a dedicated, cohesive and welcoming team onsite at our modern, comfortable plant
• Upskill whilst being fully supported and encouraged
• Join a trusted global leading Animal Health organisation

As a General Hand - Dispatch, you will support our Animal Health operations at the Brisbane manufacturing site by physically stocking dispatch warehouse areas, picking and packing customer orders, and preparing goods for export. Working as part of a dedicated team, you will help ensure products are dispatched safely, efficiently, and in line with customer expectations.

In this role, you will carry out daily warehouse and dispatch activities, maintain accurate records and documentation, support stocktakes and deliveries, and help maintain a clean, safe, and secure working environment. Training will be provided across key systems, processes, and compliance requirements.

What You Will Do

Responsibilities include, however not limited to:

• Pick, pack, label, and dispatch customer orders accurately and on time.
• Stock and maintain dispatch warehouse areas in a safe and organised manner.
• Ensure goods are stored correctly and in the appropriate location.
• Maintain good housekeeping and warehouse security at all times.
• Assist with stocktakes, daily deliveries, and pick-ups as directed.
• Ensure all work is completed in accordance with Quality, Environmental Health & Safety, and company procedures.
• Maintain accurate documentation and comply with all SOPs, policies, and procedures.
• Complete PV training and report any potential adverse events or product quality complaints in line with required processes and timelines.
• Identify hazards, risks, and environmental aspects, and escalate or document them appropriately.
• Support audits, inspections, corrective actions, and EHS improvement activities as required.
• Contribute to continuous improvement by identifying opportunities to improve quality, processes, and systems.

What You Must have

• Strong computer skills, with a high level of proficiency in Microsoft Word and Excel.
• SAP system knowledge is an advantage.
• Physically capable of manual handling tasks.
• Multiskilled, organised, methodical, and pragmatic.
• Strong problem-solving ability.
• Customer-focused with a continuous improvement mindset.
• Demonstrated emotional intelligence, empathy, resilience, and adaptability.
• Team-oriented, with the ability to collaborate across functions and contribute proactively.
• Demonstrated ethics and integrity, with responsible use of company assets.

What You Can Expect

• Work autonomously whilst being supported, encouraged and being part of a trusted Global Leading Animal Health organisation
• Exposure to upskill and develop in your role
• Flexibility and opening doors to other opportunities and skillsets
• Joining a collaborative team of likeminded individuals

We are proud to be a company that embraces the value of bringing talented and committed people together. The fastest way to breakthrough innovation is when ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive workplace.

Required Skills:

Assembly Line, Basic Math, Computer Literacy, Corrective Action Management, Data Entry, Delivering Value, Forklift Operations, Health Safety Management System, Health Safety Regulations, Housekeeping, Inventory Management, Machinery Operation, Manufacturing Quality Control, Manufacturing Techniques, Packaging Operations, Policy Procedures, Production Efficiencies, Safety Protocols, SOP Compliance

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/11/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R411018