fleet controller

At Arrow Couriers, we take pride in the strong culture we have built within our operations team. We value every employee's contribution and are committed to supporting career growth and development within our organisation.

Due to the growing demand for our services, we are expanding our operations team and are seeking a reliable, motivated, and customer-focused individual to fill the key role of a Fleet Controller.

Position: Fleet Controller
Employment Type: Full-Time, Permanent
Schedule: Monday to Friday Location: Clayton

About the role

The successful applicant will ideally have experience within the transport industry, preferably the same-day courier sector. Working closely with our Operations Manager, you will play an important role in coordinating fleet movements, supporting drivers, and delivering excellent customer service.

Key responsibilities

• Maintain a positive and professional attitude with excellent communication skills.

• Assist drivers and clients with operational enquiries and support.

• Dispatch and manage fleet movements efficiently.

• Route drivers to ensure timely and effective service delivery.

• Learn and operate our modern dispatch and management systems.

• Complete general administrative duties.

• Assist with warehouse and depot operations as required.

• Perform pickups and deliveries when required using a company vehicle.

• Contribute to a safe, productive, and team-oriented work environment.

About you

• Previous experience in the transport, logistics, or courier industry (preferred).

• Strong attention to detail and organisational skills.

• Excellent communication and customer service abilities.

• A current and valid Australian driver's licence.

• Full working rights in Australia (Australian Citizen or Permanent Resident).

• The ability to work independently and as part of a team.

About us

At Arrow Couriers, we take pride in the strong culture we have built within our operations team. We value every employee's contribution and are committed to supporting career growth and development within our organisation.

Benefits

• The opportunity to learn from experienced industry professionals.

• Hands-on training and support from our Operations Manager.

• Monday to Friday work schedule with work-life balance.

• Career progression opportunities within the Arrow Couriers Group.

• A supportive team environment where internal promotion is encouraged.