CCLHD - Elective Surgery Wait List Management Clerk

Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 4
Remuneration: $1,498.38 - $1,532.68 per week
Hours Per Week: 38
Location: Gosford Hospital
Requisition ID: REQ684639
Applications Close: Sunday, 13 September 2026 at 11:59pm

Do you thrive in a fast-paced team environment where your attention to detail and contribution truly matter?

At Central Coast Local Health District (CCLHD), we are committed to delivering quality healthcare and supporting positive experiences for our patients. We are looking for dedicated Elective Surgery Wait List Management Clerks to join our team and play an important role in supporting the safe and effective management of elective surgery waiting lists.

About the Opportunity

As an Elective Surgery Wait List Management Clerk, you will provide high-quality clerical and administrative support to ensure elective surgery waiting lists are accurately maintained and managed in accordance with NSW Ministry of Health policies and procedures.

Your role is vital in supporting patients throughout their surgical journey, ensuring accurate information is recorded, waiting lists are effectively managed, and patients receive timely and helpful communication.

In this role you will:

• Manage and maintain elective surgery waiting lists in accordance with relevant NSW Ministry of Health waiting time and elective surgery policies.
• Ensure patient information, bookings, pre-admissions, admissions, cancellations and deferrals are accurately documented.
• Generate and maintain accurate theatre lists using SurgiNet, making changes as directed by the relevant Nurse Manager.
• Monitor waiting lists, identify potential issues and support planning to ensure patients proceed to surgery within their clinical priority timeframe.
• Provide a patient-centred advocacy approach, acting as an effective liaison between patients, clinicians and the hospital.
• Communicate professionally and empathetically with patients, relatives, carers, medical staff and the broader multidisciplinary team.
• Maintain a high level of productivity while ensuring accuracy, confidentiality and quality in all administrative processes.

For more information about this role, please view the Position Description. 

About You

We are looking for someone who has:

• Excellent verbal and written communication skills, including the ability to interpret information, prepare reports and correspondence.
• High-level computer skills, including Microsoft Office, with demonstrated accuracy in data entry and experience working with patient information systems.
• Strong organisational, problem-solving and time-management skills, with the ability to prioritise competing tasks and meet strict deadlines.
• Demonstrated ability to work effectively as part of a multidisciplinary team with limited supervision.
• A strong understanding of confidentiality and the ability to apply confidentiality principles appropriately when handling patient information.
• Knowledge and understanding of NSW Ministry of Health waiting time and elective patient management policies, or the ability to quickly develop this knowledge.
• A medical terminology qualification or demonstrated experience using medical terminology.
• A commitment to delivering compassionate, patient-centred care throughout the surgical journey, while upholding the NSW Health CORE values and ensuring high-quality, safe and respectful healthcare.

Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.

Benefits

• Work-Life Balance: Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
• Financial Benefits: Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
• Health & Wellbeing: Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
• Career Growth: Advance your career with free professional development courses and secondment opportunities.

Need More Information?
Jane Newton
Phone: 02 4320 5***
Email: ***********@health.nsw.gov.au

Click here to find out more about applying for this position.

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Working for Central Coast Local Health District - NSW Health 

Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston-Dean in our Aboriginal Workforce Development Team at ***************@health.nsw.gov.au or call 02 4320 3*** for one-on-one support.

Vaccination Requirements

All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:

• Category B positions: Vaccination is recommended but not mandatory. 

Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

Additional Information

An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 ***.