BDM & Catering Assistant

Rory's Group is seeking an organised and responsive BDM & Catering Assistant to support our catering, business development and procurement administration from our Cavan head office.

This is a practical support role for someone who enjoys customer communication, keeping details organised and making sure follow-ups are completed. You will work across catering enquiries, quotes, bookings, business-development administration, CRM updates and approved procurement support.

·         Monday to Friday, office-based role in Cavan.

·         $65,000 + superannuation.

·         Support catering enquiries, quotes, bookings and customer follow-up.

·         Help keep business-development research, CRM records and follow-ups organised.

·         Build practical experience across catering, sales support and procurement administration.

·         Join a growing South Australian family business with more than 23 years of history.

The BDM & Catering Assistant provides reliable execution support across catering administration, business development activity, procurement administration and approved system updates. The role is designed to remove repeatable administrative work from senior staff so they can focus on customer relationships, commercial decisions and growth.

This is a support and coordination role rather than a Business Development Manager position. The successful person will prepare routine information, maintain records, coordinate follow-ups, assist with quotes and bookings, research opportunities and make sure delegated tasks are closed out accurately and on time.

The role requires strong organisation, responsiveness and judgement about when to proceed and when to escalate. Pricing, supplier strategy, contract commitments and material commercial decisions remain with the relevant manager.

·         Prepare routine catering quotes and booking information using approved pricing, templates and processes.

·         Respond to or acknowledge catering enquiries promptly and ensure each enquiry has a clear next action.

·         Update customer details, booking notes, event requirements and internal handover information accurately.

·         Send approved menus, proposals and customer information and follow up delegated actions.

·         Keep catering files, calendars, booking records and supporting documents organised.

·         Research prospective customers, target sectors and opportunities as directed.

·         Maintain accurate CRM, Monday.com or other pipeline records and update next actions.

·         Prepare contact packs, capability information, tender support documents and meeting materials.

·         Schedule follow-ups and assist with customer communications using approved messaging.

·         Collate information for tenders, proposals and partnership opportunities without making commercial commitments.

·         Convert approved purchasing requirements into order templates or purchase orders as directed.

·         Send approved purchase orders and maintain supplier contact and order information.

·         Update pricing records, product information, order trackers and supplier documentation.

·         Follow up routine order status questions and escalate shortages, price changes or supplier issues.

·         Keep procurement administration current without taking ownership of purchasing strategy or supplier negotiations.

·         Maintain templates, contact lists, trackers, customer records and process documents after approval.

·         Complete data entry accurately and keep shared systems up to date.

·         File customer, supplier and business-development documents in the correct locations.

·         Identify missing information, overdue follow-ups or process gaps and flag them early.

·         Complete structured one-off tasks across catering, business development, partnerships and transition work as directed.

·         Support meeting preparation, action lists, basic reporting and document collation.

·         Help senior staff protect response times by taking ownership of clearly delegated administrative actions.

·         Maintain confidentiality and professional communication with customers, suppliers and internal stakeholders.

·         Confirm priorities and due dates when work is delegated.

·         Close the loop when tasks are complete rather than allowing work to remain open or ambiguous.

·         Escalate unclear pricing, contractual, customer-service or supplier matters before committing the business.

·         Communicate capacity or deadline risks early and maintain accurate handover notes.

·         Strong administration, coordination or customer-service experience.

·         Clear written and verbal communication skills.

·         High attention to detail and confidence working with numbers, pricing and records.

·         Experience using Microsoft Office, Google Workspace, CRM or task-management systems.

·         Ability to manage multiple follow-ups and deadlines without losing track of detail.

·         Professional customer manner and good judgement about when to escalate.

·         Comfort learning new systems, products and processes quickly.

·         Experience in catering, hospitality, events, food service or customer coordination.

·         Sales administration, business-development support or CRM experience.

·         Experience preparing quotes, proposals, tenders or customer packs.

·         Procurement, purchasing or supplier-administration exposure.

·         Experience with Monday.com or similar workflow tools.

Rory's Group Australia is a family-owned South Australian business delivering school canteen and food services across South Australia for more than 23 years. We are known for quality food, strong systems and great people, and we are continuing to grow.

If you are organised, responsive and enjoy making sure customers and opportunities are followed through properly, we would love to hear from you.