Accounts Executive (ANZ)

Reporting to the Senior Manager, ANZ Accounts this role will assist, manage and develop a selection of key client accounts, delivering best-in-class account and partnership management across Ceremony of Roses’ ANZ roster.The position is focused on delivering end-to-end merchandise initiatives, including coordinating design, production, sales, and fulfilment across touring, retail, D2C / eCommerce, and live event opportunities. Acting as a key point of contact for both internal teams and select clients, this role requires strong organisation, attention to detail, and the ability to manage timelines while contributing to broader strategic and commercial initiatives. This role will also assist the Senior Manager, ANZ Accounts with key clients and have business development responsibilities.
What you'll do:Own and manage key client accountsBuild strong relationships and deliver high-quality day-to-day service to artists and partnersDevelop a clear understanding of each client’s goals, design aesthetic, and brandProvide support across additional accounts where the Senior Manager, ANZ Accounts and Director, Merchandise ANZ requires additional capacitySupport commercial growth, forecasting and new partnership initiativesSupport the Senior Manager, ANZ Accounts and Director, Merchandise ANZ on revenue growth and new partnership opportunitiesIdentify account growth and upsell opportunities across all accounts, contributing to broader account strategy and long-term planningSupport forecasting, reporting, and budget tracking across accounts, assisting in monitoring performance against revenue and operational targetsWork closely with Sony Music and other labels to identify new partnership opportunitiesDevelop and execute account plansSupport development and execution of year-round account plansAlign with Ceremony of Roses and Sony Music marketing teams and internal stakeholders on deliveryDrive cross-functional product developmentWork with design, production, touring, and D2C / eCommerce teams to develop commercially viable product ranges aligned to client strategy and market trendsOwn timelines, delivery and internal coordinationCoordinate across design, production, operations, and logistics to deliver projects on timeTrack key milestones across development, production, delivery, and fulfilmentAct as a key internal and external point of contact, ensuring alignment on timelines and prioritiesMaintain clear, timely communication across all stakeholdersSupport delivery of key sales moments and campaignsSupport delivery of online and in-person retail activations and campaignsAssist on key launches, drops, and initiatives across assigned accountsImprove processes and support global account coordinationIdentify opportunities to improve workflows, reduce errors, and mitigate risksContribute to the COR international accounts team and support local and global client relationships as required
Who you are:Self-starter, proactive, and comfortable working both independently and within a teamExperience in music merchandise, eCommerce, account management, brand, or a related industry is essentialCommercially minded, with an interest in driving revenue and identifying new opportunitiesStrong organisational skills, with the ability to manage multiple projects, clients, and deadlinesClear and confident communicator, able to manage both internal and external stakeholdersAbility to build effective working relationships across cross-functional teamsExperience or exposure to apparel production and/or touring merchandise environmentsFamiliarity with D2C strategies and a working knowledge of ShopifyComfortable working in fast-paced environments, managing expectations while maintaining attention to detailProficient in Microsoft Office, Outlook, Teams, OneDrive, and familiar with tools such as Creative Suite and Asana
What we give you:You join a global community with the opportunity to channel your passion every day.Investment in your professional growth and development enabling you to thrive in our vibrant community.The space to accelerate progress, positively disrupt and create what happens nextWe give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives.We provide an excellent range of benefits like private health benefits, insurances, additional leave programs, Novated car leasing options plus loads of industry discounts & perks!

Equal Opportunities
As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.
We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.