IT Support Technician

IT Support Technician   

• $60K + Super
• Permanent role
• A genuine opportunity to start or build on your career in IT

 
Start Your IT Career With Hands-On Experience

Looking to kick-start your career in IT Operations? Join Compare Club as an IT Operations Intern and gain real-world experience supporting a fast-paced national business while learning from experienced IT professionals.
This is more than a traditional internship — you’ll work directly with our IT support team, contribute to live operational environments, and gain exposure to modern workplace technologies, service management platforms, endpoint management tools, and emerging AI-enabled support practices.
By the end of your placement, you’ll have built practical experience that can prepare you for a future role as an IT Operations Specialist or IT Site Lead.

About Us

Compare Club helps Australians save money on household bills by comparing products across a range of everyday expense categories. With around 600 employees across Melbourne, Sydney, Brisbane, and globally, we’re focused on delivering outstanding customer experiences through innovation, collaboration, and smart technology.

What You’ll Be Doing

As part of our IT & Security team, you’ll learn through hands-on experience under the guidance of experienced IT leaders.

Your responsibilities will include:

• Supporting users with day-to-day IT issues
• Assisting with hardware setup, imaging, peripherals, and device deployment
• Supporting meeting room and workplace technology
• Learning endpoint and asset management processes
• Assisting with Google Workspace and Okta administration
• Contributing to IT knowledge-base documentation
• Supporting users across multiple office locations remotely
• Working alongside emerging AI support tools and helping improve their effectiveness
• Learning IT service management using enterprise platforms

Technologies You’ll Gain Exposure To

• Google Workspace
• Okta
• ManageEngine Endpoint Central
• ServiceDesk Plus
• Hardware lifecycle and asset management
• Enterprise IT support operations
• AI-assisted support workflows

About You

We’re looking for someone who is curious, reliable, and genuinely excited about technology and learning.
You may currently be studying:

• Information Technology
• Computer Science
• Information Systems
• Cyber Security
• Or a related discipline

You’ll also bring:

• Strong communication and teamwork skills