Technical Operations Manager

About the role

This is a senior role combining business development, technical security expertise, project management and field team leadership. The successful candidate will be responsible for developing a strong pipeline of work, accurately scoping and quoting projects, and ensuring jobs are delivered by technicians to the agreed scope, budget and timeframe.

Key responsibilities

• Build and manage a strong pipeline of new security opportunities
• Develop relationships with builders, developers, commercial clients and existing customers
• Conduct site inspections and develop technical solutions
• Prepare and manage quotations for projects up to $200,000
• Convert opportunities into profitable projects
• Manage projects from quotation through to completion
• Lead and manage Queensland technicians and subcontractors
• Ensure works are completed in accordance with the approved scope and quotation
• Monitor project profitability, labour, materials and delivery timeframes
• Maintain high standards of technical quality and customer service

About you

• Extensive experience within the electronic security industry
• Strong technical knowledge across CCTV, alarms and access control
• Demonstrated experience designing and quoting security projects
• Experience managing projects up to $200,000
• Strong understanding of project costing and margins
• Proven ability to develop and convert sales opportunities
• Experience managing technicians, subcontractors or field service teams
• Strong customer relationship and communication skills
• Excellent organisational and problem-solving skills
• Current driver's licence and relevant security industry licences and qualifications

About us

iDetect is a growing electronic security business specialising in CCTV, solar-powered security cameras, alarms, access control, monitoring and integrated security solutions.