Senior Engineer - ERP

Our Why

At Datacom, we work with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of technology to innovate and grow.

As one of the largest IT professional services companies in Australia and New Zealand, we combine the capability of a large organisation with the agility and culture of a close-knit team. Our people are at the heart of everything we do.

About the Role

We are seeking an experienced Senior Engineer - ERP to join our Sydney team on a permanent full-time basis. In this role, you will be responsible for analysing and specifying requirements and design solutions for corporate application systems while providing technical leadership across enterprise ERP environments.

Working closely with customers, stakeholders, and fellow engineers, you will play a key role in resolving complex technical challenges, maintaining platform performance, supporting application development activities, and ensuring solutions meet security, operational, and business requirements.

This is an excellent opportunity for a highly skilled ERP professional who enjoys working in collaborative environments, mentoring colleagues, and delivering high-quality outcomes for enterprise customers.

What you'll do

At the moment, as a Senior Engineer - ERP, you will be focused on:

• Remedying complex technical issues and providing expert consultation to users in line with established support models.
• Monitoring performance across corporate platforms and ensuring ongoing system reliability and optimisation.
• Installing, testing, maintaining, and supporting enterprise system software.
• Defining application requirements and preparing solution designs for development initiatives.
• Collaborating with users and stakeholders on large-scale projects to deliver effective business outcomes.
• Providing technical guidance and support during application development and testing activities.
• Ensuring solutions comply with design, governance, and security standards.
• Producing and maintaining technical documentation.
• Mentoring and supporting engineers to uplift team capability and technical expertise.
• Providing expert advice to resolve technical challenges and ensure successful project delivery.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.

What you'll bring

Required Experience

• 10+ years' experience in software development and programming.
• Minimum 5 years' experience in systems specification and solution design within a relevant industry.
• Experience analysing business requirements and designing enterprise application solutions.
• Experience working with large-scale, collaborative technology teams.
• Demonstrated experience providing technical leadership, consultation, and mentoring.

Required Knowledge & Skills

• Strong understanding of current enterprise systems environments and development pathways.
• Strong business acumen and understanding of the relationship between costs, utilisation, and project revenue.
• Proven analytical and problem-solving capabilities.
• Excellent customer relationship management and stakeholder engagement skills.
• Effective negotiation skills with the ability to achieve positive outcomes for all parties.
• Strong influencing and persuasive communication skills.
• Excellent verbal, written, presentation, and consultative communication skills.
• Ability to establish and manage budgets, schedules, work plans, and performance requirements.
• Ability to evaluate complex technical issues and apply sound judgement to deliver effective solutions.

Required Qualifications

• Bachelor's degree in Business, Information Technology, Science, Engineering, Economics, or a related discipline.

Nice to Have

• Experience working within a Tier 2 Service Provider environment.
• Understanding of project management disciplines.
• Exposure to professional and managed services environments.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand's largest homegrown technology partners. We provide opportunities to work on meaningful projects, leverage leading technologies, and collaborate with talented professionals across a wide range of industries.

We know that our people are our greatest asset, so we invest in creating an environment where everyone can thrive. You'll enjoy a supportive and inclusive culture, ongoing learning and development opportunities, career progression pathways, and the flexibility needed to balance life and work.

If you're looking for a role where you can make an impact, grow your career, and work with a team that genuinely values people, we'd love to hear from you.