Senior Medical Receptionist/Practice Manager

About the role

We are seeking an experienced and efficient Senior Medical Receptionist/Practice Manager who will play a vital role in the smooth running and growth of our practices. This is an opportunity for you to involve in day to day running of the practice, streamline daily operations, and deliver exceptional service to our patients.

What you'll be doing

This is a part time position in our Sunnybank clinic with remote oversee of clinic at Noosa Heads.

Your responsibilities will include:

• Clinic communications – phone, email, and welcoming clients.

• Daily operations – managing clinic flow and supporting team operations. Oversee billing, payments, and Medicare claims

• Calendar management – optimising bookings and reducing downtime

• Client retention – following up with lapsed clients and assisting team members with treatment plan bookings

• Compliance support – assisting with documentation and clinic standards

• Clinic presentation – maintaining a clean, professional environment

• Leadership – taking initiative and confidently managing daily operations.

• Marketing & social media – providing support when needed

What we're looking for

• At least 12 months experience as a senior medical receptionist/practice manager in general practice/specialist clinic.

• Confidence using practice management system(Gentu)

• Experience with similar practice management systems will be considered

• Strong communication skills and a calm, solutions-focused approach

• A team player attitude and willingness to go the extra mile

• Availability to work at Sunnybank location.

• Knowledge of compliance in the health care industry

• Knowledge on payroll and HR.

• Basic understanding of payroll and HR processes is required

• Must be an Australian citizen or Permanent Resident to be eligible for this position

What we offer

• Competitive salary based on experience + super

• Career growth opportunities in a supportive, high-performing team
  

About us

Auslon Medical Group is an established healthcare provider in Sunnybank, Bray Park and Noosa Heads. We are dedicated to delivering high-quality, patient-centred care and fostering a culture of excellence, innovation, and continuous improvement. As a member of our team, you will have the opportunity to contribute to the ongoing success and growth of our practices.