Logistics Support Officer

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products.

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

This role ensures customer satisfaction and logistics support through system maintenance, monitoring and support across departmental tasks and functions within our Supply Chain team.  This is a permanent full-time role.

What you’ll do:

• Administration duties including but not limited to, email queries, job orders and order queries.
• Provide high quality customer service to all internal and external customers
• Assist in processing customer orders and working closely with remote teams, and the warehouse to ensure accurate and timely fulfilment.
• Develop and maintain positive relationships with all stakeholders
• Promote and deliver a positive solutions-based approach for the Supply Chain department.
• Proactive communication on supply chain changes that affect customers such as, stock outs, low stocks, supply issues, and other supply chain related impacts.
• Liaise with all internal and external stakeholders in relation to projects for both rollout and business as usual transitions.
• Product knowledge and keeping up to date with current products and ranges, specifically in relation to products that require assembly and production adjustments prior to fulfilment.
• Coordinate outgoing shipments and customer returns.
• Work with the Logistics and Inventory & Planning teams to ensure efficient and effective movement of goods in support of project / trial activities.

What you’ll need:

• Previous experience in a similar role, with experience in transport / supply chain / warehouse / logistics environments
• Previous experience in project administration and coordination
• Excellent communication skills
• Intermediate level experience with MS Office suite applications

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $500 Health and Wellness bonus
• 17.5% leave loading
• Corporate uniform
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions please contact Talent Sourcing via email on ••••@stjohnwa.com.au

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.

St John may begin the shortlisting process prior to the closing date