UAT Analyst

Company description:

We're leading Western Australians to their intelligent energy future.

And we want you to be part of it.

You might know us as Western Australia's largest electricity generator and energy retailer, supporting 1.2 million customers across the state.

But what you might not know, is that we're investing in renewable energy projects, including wind farms and big batteries, to help build a more sustainable and reliable future.

Our Big Battery is now live in Kwinana, we're expanding the Warradarge Wind Farm, the WA EV Network has launched, and we have many other projects in the works.

We're a purpose-driven organisation, owned by the people of WA. Our commitment is to ensure all Western Australians have access to secure, reliable, and sustainable energy.

We believe that the benefits of renewable energy aren't just for some, they're for everyone.

This is where you come in.

Job description:

The User Acceptance Testing (UAT) Analyst role sits within our Customer Project Delivery and Readiness team based in the Perth CBD.

This role plays a critical part in ensuring technology changes deliver positive outcomes for both our customers and our business. The UAT Analyst acts as the voice of the customer and the end user translating technical changes into clear, relatable business impacts and helping stakeholders understand how change will affect their teams, processes and customers.

The successful candidate will be highly organised, detail-oriented and meticulous, with exceptional presentation and stakeholder engagement skills. They will be responsible for planning and executing user acceptance testing activities, preparing high-quality documentation and presentations, and ensuring robust governance, compliance and audit requirements are met throughout the delivery process.

Job responsibilities:

• Translate technical system and process changes into concise, engaging and relatable business impacts for stakeholders.
• Develop and deliver presentations, briefings and communications to support stakeholder understanding and readiness.
• Perform User Acceptance Testing (UAT) against business requirements, systems and business processes.
• Define and prepare test data, test scenarios, test cases and test scripts.
• Maintain comprehensive and high-quality documentation, including test plans, test cases, test scripts, governance artefacts and compliance records.

Profile description:

• Minimum three years' experience in a UAT, business readiness, testing or similar role within a complex operational environment.
• Exceptional presentation and communication skills, with the ability to simplify complex technical concepts for diverse stakeholders.
• Strong stakeholder engagement skills and the confidence to facilitate discussions across technical and non-technical audiences.
• High attention to detail and demonstrated ability to prepare professional presentations and documentation to support governance and decision-making.
• Understanding of governance, risk, compliance and audit requirements within project delivery environments would be highly regarded.

We offer:

So, what's it like working for Synergy?

As one of Australia's most trusted utility brands, we value our customers, the community we operate in, and our people. When you work with us, you'll be joining an inclusive and proactive organisation, one that enables innovative thinking, accountable leadership, and collaboration. It's how we're creating an exceptional workplace, and we want you to be part of it.

At Synergy we have a wide range of benefits designed to help you balance your work and home life, support your health and wellbeing along with having access to professional development opportunities.

Here's a just a few of the benefits you'll have access to as a Synergy employee:

• Flexible work arrangements
• Generous paid parental leave
• Other leave options including reproductive and purchased annual leave
• Volunteer leave so you can give back to your community
• Learning and development opportunities

More details can be found here

At Synergy we believe in creating an inclusive and diverse workplace where everyone can thrive and feel a true sense of belonging. We're proud to be recognised as an inclusive employer by the Diversity Council of Australia. We celebrate our diversity and warmly welcome applications from individuals of all backgrounds, especially those from underrepresented groups.

Section 51

"Synergy is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieving equality, Section 51 of the Equal Opportunity Act 1984 (WA) and section 8(1) of the Racial Discrimination Act 1975 (Cth) will apply to this vacancy. We welcome applications from anyone who has the demonstrated skills and experience to successfully perform this role. Aboriginal and Torres Strait Islander people are strongly encouraged to apply."

Have we sparked your interest? We hope so. It's an exciting time for energy in Western Australia - and you're connected to it.

Click 'Apply' below to get started with your application.

Applications close 13th August 2026, however Synergy reserves the right to close applications when a suitable pool of candidates is identified.

Need some help?

Get in touch with our Talent Acquisition team at ••••@synergy.net.au