Eagle Farm - DC Stock Controller

Universal Store

From our humble beginnings as a suburban unisex clothing store in 1999, we’ve grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Today, we’re proud to be recognised as one of Australia’s leading youth fashion retailers. We’ve built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we’ve welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.

No matter the style, our mission remains the same: elevate every outfit and deliver customer service that goes above and beyond.

The Opportunity

As a Distribution Centre Stock Controller, you will play a critical role in ensuring the integrity, accuracy, and efficiency of inventory operations within our fast-paced Distribution Centre. Reporting to the Senior Stock Controller, you will be responsible for monitoring stock movements, maintaining accurate inventory records, supporting cycle counts and stocktakes, and ensuring inventory management processes are executed effectively. Working closely with Distribution Centre teams and key stakeholders across the business, you'll help drive inventory accuracy, identify opportunities for process improvement, and contribute to the smooth flow of stock across our multi-channel retail operation.

Key Responsibilities

• Maintain accurate inventory records through regular stock counts, reconciliations, and system updates.
• Complete cycle counts and stock take activities, ensuring all counts are completed accurately, in full, and on schedule.
• Investigate stock discrepancies and implement corrective actions to maintain inventory integrity.
• Monitor stock locations and storage utilisation to ensure products are stored safely and efficiently.
• Conduct regular audits to ensure compliance with inventory management procedures and operational standards.
• Support inventory planning activities by providing accurate stock data and maintaining inventory management systems.
• Collaborate with Distribution Centre, IT, Buying, Merchandising, and Store teams to resolve inventory-related issues.
• Provide guidance and support to team members on inventory management processes and best practices.
• Identify opportunities to improve inventory accuracy, operational efficiency, and stock control processes.
• Maintain a strong commitment to workplace safety and compliance with all WHS policies and procedures.

What we’re Looking For

To be successful in this role, you will bring:

• Previous experience in a Stock Control, Inventory Control, or Distribution Centre role, ideally within a retail, eCommerce, FMCG, or multi-channel environment.
• Experience using Warehouse Management Systems (WMS), ERP systems, or other inventory management platforms.
• Advanced Microsoft Office skills, particularly Excel, with confidence managing, analysing, and reconciling inventory data.
• Strong numerical, analytical, and problem-solving skills with the ability to investigate and resolve discrepancies.
• Exceptional attention to detail and a commitment to maintaining accuracy in all aspects of inventory management.
• Excellent organisational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to build effective working relationships across teams.
• A proactive and self-motivated approach, with the ability to work independently while contributing positively within a team environment.
• A continuous improvement mindset and a willingness to identify opportunities to improve processes and operational effectiveness.

What We Offer

• A vibrant, collaborative workplace culture with a supportive and growth driven leadership team
• Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare
• Free on-site parking and generous facilities at our modern, purpose-built Support Office located in Eagle Farm
• Learning & Development opportunities - Grow your career with us!
• Hybrid working arrangements with flexibility to work from home
• Salary sacrificing and novated leasing options
• Paid parental leave
• Wellbeing support through Sonder and regular wellness initiatives
• Regular social events and team activities

Our Values

• Care for Everyone
• Here to Help
• Make it Work
• Better Than Good
• Contribute

Ready to take the next step?

Apply now with your resume and cover letter (optional) showcasing your experience and interest!