Planning, Projects & Insights Specialist

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Step into a newly created role where insights help shape the future of leadership across Retail Insurance Australia (RIA). As our Planning, Projects & Insights Specialist, you'll bring together data, stakeholder feedback and operational insights to uncover trends and identify opportunities across leadership and coaching capability for brands such as NRMA and RACQ Insurance. Alongside that, you'll play a key role in planning, governance and project delivery across the Leadership Development & Performance team, and in strengthening those practices. If you enjoy connecting the dots, turning information into meaningful action, and keeping teams and projects on track, this is a chance to make a genuine impact.

This is a permanent full-time role based in multiple locations across Australia.

• Bring together operational data, employee feedback and stakeholder insights to identify trends and opportunities across leadership and coaching capability.
• Develop meaningful leadership insight reports and strategic narratives that support better business decisions.
• Measure and benchmark coaching and leadership effectiveness to help inform future priorities and investment.
• Support annual planning, governance processes and delivery rhythms across the Leadership Development & Performance team.
• Provide project management support across leadership and capability initiatives, helping teams stay organised and on track.
• Uplift project management and governance in the Leadership Development & Performance team, by building capability and implementing templates, standards and ways of working
• Identify opportunities to enhance reporting, planning and insight generation through data, technology and AI.

• Tertiary qualification in Business, Commerce, Human Resources or a related field (preferred)
• Experience in workforce insights, business reporting, culture, planning, governance or project management environments.
• Ability to combine qualitative and quantitative information to uncover meaningful business insights.
• Strong Excel skills, including confidence working with large datasets, lookups and pivot tables.
• Strong storytelling skills and the ability to turn information into clear, actionable recommendations.
• Experience supporting planning, governance or project delivery activities.
• Experience creating project documentation, templates and ways of working
• Confidence working with stakeholders to understand business challenges and influence decision making.

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Thursday 20 August 2026 11:59PM AEST

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to ***email_hidden*** for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.