After Hours Co-ordinator

Employment Type: Permanent Part Time
Hours: 12 hrs./week (rotating roster)
Salary: ZC6
Location: Onsite - Werribee Mercy Hospital
Upload with Application: Resume, cover letter, and all relevant qualifications
Contact: Sean Mace (Operations Manager, Access & Demand) - ••••@mercy.com.au


Where there's life, there's Mercy.
Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.

At Mercy Health, it's all about taking what we have and making it better.
To do that, we need you.

Join us at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity
The After Hours Coordinator plays a pivotal role in the after hours operations and support of the hospital, ensuring safe, timely, and appropriate patient flow across all services.

Working at the centre of the hospital operations, this role coordinates patient access, bed management, and workforce allocation to support high quality care delivery and positive patient experiences. The Coordinator is responsible for real‑time decision‑making to balance clinical demand with available resources, while maintaining patient safety as the highest priority.

• Coordinate and optimise patient flow, including admissions, transfers and discharges, to support timely access for elective and emergency patients.
• Provide real time oversight of bed capacity and demand, proactively identifying and escalating access pressures and risks.
• Maintain oversight of workforce allocation across clinical areas to ensure safe, effective and efficient staffing.
• Coordinate Emergency Response management

What you'll bring
You're resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
• A compassionate, flexible and positive approach to effective patient care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
• Demonstrated Nursing &/or Midwifery leadership experience
• Experience in patient flow, access and workforce management
• Ability to act with foresight.
• Leadership qualities with the ability to influence without authority; use judgement and discretion and the ability to make decisions and recommendations​

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people's lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.