Store Manager

About Us
B2C Furniture was born from a simple yet powerful idea: furniture should be timelessly stylish, built to last, and affordable, without compromising on quality. What started as a humble family business 10 years ago, has grown into a brand on a mission to make high-end living accessible to everyone, without the high-end price tag.Our showrooms are at the heart of what we do. They are not just retail spaces, they are immersive environments where customers come for inspiration, guidance and confidence in their purchase decisions.We are growing and are looking for a full-time Showroom Manager to lead our brand new Parkdale showroom.
About the Role
This is a hands-on leadership role where you will take ownership of the showroom's performance, team and overall customer experience.You will lead from the front, setting the standard on the floor while driving sales performance, maintaining showroom presentation and ensuring a seamless customer journey from enquiry through to delivery.This is a Tuesday to Saturday full-time position.
What You'll Be DoingLeadership & Team DevelopmentLead, support and motivate the showroom team to deliver a consistently high standardSet clear expectations and provide ongoing coaching and feedbackFoster a positive, accountable and high-performing team cultureAssist with onboarding and training of new team membersManage team rostering to ensure appropriate coverage and efficient schedulingSales & Store PerformanceTake ownership of store performance across daily sales and conversionLead by example on the floor, delivering a strong, consultative sales approachIdentify opportunities to improve performance and customer experienceEnsure team members are confident in product knowledge and sales processesCustomer ExperienceOversee and maintain a premium in-store experience at all timesSupport the team in handling customer enquiries and resolving issuesAct as a point of escalation when requiredOperations & CoordinationOversee order processing and ensure accuracy across systemsCoordinate closely with warehouse and logistics teams to support delivery outcomesEnsure smooth day-to-day showroom operations and workflowShowroom PresentationMaintain a high standard of showroom presentation and visual merchandisingEnsure displays are clean, styled and aligned with brand standardsTake pride in how the brand is represented in-store
What We're Looking ForMinimum 2 years of retail management experience requiredStrong communication and interpersonal skillsA genuine interest in furniture, interiors or home stylingA team player who contributes positively to workplace cultureA proactive, can-do attitude with the ability to think on your feetAbility to work in a fast-paced environment and manage multiple prioritiesHigh attention to detail and strong organisational skillsConfidence in handling customer concerns and resolving issuesA team player who contributes positively to workplace cultureTaking ownership and following through with tasks and projectsAustralian citizenship or permanent residency required for this position
What Sets You ApartExperience in furniture or interiors (highly regarded)A natural ability to build trust and close salesStrong sense of personal presentation and styleConfidence in working autonomously and taking ownership
Why Join UsStaff discounts across our full product rangeSupportive and positive team cultureOpportunity for career growth and progressionBe part of a growing Australian brandA role where your performance is recognised and rewarded
Training & Onboarding
All team members complete an initial full-time personalised training period to ensure confidence across product knowledge, systems and processes.

If this role sounds like the perfect fit and this exciting opportunity interests you, we would love to hear from you. Kindly note that only successful candidates will be contacted.We can't wait to have you as part of our B2C Furniture family!