Customer Service Representative

Do you have previous experience as a Customer Service Representative within the steel manufacturing industry and are looking to take the next step in your career?

Are you looking for a company that offers a supportive and collaborative team culture that is committed to encouraging a healthy work-life balance?

This is the role for you!

At Brisbane Post and Beams we are proud to say we have over 20 years in the industry and have built a reputation for providing high-quality products and friendly professional service. We specialise in providing steel house columns, steel beams and steel stringers for the domestic and renovating markets and are actively searching for a new Sales Representative to be a part of our growing team!

This role will be responsible for the end-to-end sales cycle with exposure to estimation and quoting work to support the growth of the business.

Day-to-day duties will include:

• Engaging with customers, understanding their needs and provide tailored product solutions

• Use negotiation and sales skills to convert enquiries into confirmed orders.

• Maintaining up-to-date knowledge of company product range and industry trends

• Manage and report on your sales pipeline, including participation in sales meetings and presenting sales data to senior management.

• Communicate with fabrication and administration teams to ensure projects remain on schedule and all required information is accurately recorded in internal systems.

• Assisting the team with accurate quoting and estimating for converted enquires

• Contributing to the overall sales and revenue targets of the business

What is on offer:

• Competitive market salary plus superannuation

• Professional development and growth opportunities within the business

• Monthly whole team lunches

• Full ability to make the role your own, work autonomously and bring initiative and excitement to anything you do

• Supportive and encouraging team environment with people that genuinely want you to succeed

Successful applicants will have:

• Previous experience in a similar position in the manufacturing or steel industry is highly desirable

• Experience in estimating or interest to develop in this area is highly desirable

• Sound understanding of the sales-to-production workflow process

• Eagerness to learn internal systems

• Strong communication skills and technical skills across the Microsoft suite including Excel

• High attention to detail and strong problem solving

• Must have a valid drivers license

• Must have full working rights in Australia 

Don't miss out on this incredible opportunity and hit APPLY NOW, so one of our friendly team can contact you with further information.