Client Management, Operations & Business Development — Part-Time (3 Days/Week)

$40/hour | 22.5 hrs/week | Two positions available | Melbourne, VIC

Cleanaux is an established commercial cleaning and facility services company operating across Victoria. We're hiring two experienced, commercially minded people for permanent part-time roles.

This is not a standard admin job. It's a broad, hands-on position centered on client management, day-to-day operations, and new business development — with Xero and Excel knowledge required to support the accounts side of the business. We want someone who wants real ownership, not just a task list.

Position 1: Mon, Tue, Wed

Position 2: Wed, Thu, Fri

Pay & Hours

• $40/hour ($46,800 p.a. + super, based on 22.5 hrs/week — this is a genuine part-time role, not a full-time salary)

• 7.5 hours/day, 3 fixed days/week

• Permanent part-time, with a probation period of up to 3 months

What You'll Do

Client Management

• Managing existing client relationships and requests

• Handling service issues and complaints

• Following up quotes and spotting opportunities in existing accounts

Operations & Admin

• Day-to-day correspondence and business admin

• Staff/cleaner onboarding and documentation

• Scheduling support and job follow-up

Business Development

• Prospecting and B2B outreach (phone, email, in-person)

• Reaching out to schools, offices, medical facilities, property managers, and other commercial clients

• Following leads and quotes through to a result

You need to be comfortable on the phone and in person with anyone — existing clients, past clients, brand-new prospects, decision-makers you've never met. You don't need to be a hard-closing salesperson, but you do need to be confident starting and carrying a conversation, whoever's on the other end.

Accounts & Xero

• Invoicing, Accounts Receivable and Accounts Payable, bank reconciliations

• Payroll support and employee administration

• Client and supplier records, management reporting

What We're Looking For

• Confident, professional communicator, in writing and on the phone

• Comfortable prospecting for new business — this is genuinely part of the role, not a side task

• Organised, takes ownership, solves problems without being chased

• Strong Xero and Excel knowledge — required

• Real Accounts Receivable and Accounts Payable experience

• Current driver's licence and reliable vehicle

Experience in commercial cleaning, facilities management, property, construction, trades, or another service-based business is a plus, not a requirement.

What You'll Get

• Stable, fixed 3-day working week

• Training across every part of the business — clients, operations, sales, and accounts

• Increasing autonomy and responsibility as you prove yourself

• A genuine long-term role in a growing business, with a real path to more responsibility

How to Apply

Send your resume and a short note on why you'd be a good fit to ••••@cleanaux.com.au. Tell us which position you're applying for (Mon–Wed or Wed–Fri).

We're looking for people who want long-term stability and are willing to grow with the business — not a stepping-stone role.