Food Services Officer

"At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.

About Springwood Greens Care Community

Nestled in the picturesque bushland of the lower Blue Mountains, Springwood Greens Care Community is a warm and welcoming country-style home known for its strong community spirit and tranquil surroundings. Conveniently located opposite Springwood Golf Club and close to local amenities, the Care Community features stunning gardens, peaceful walking paths and serene outdoor spaces, creating a wonderful environment for residents, families and team members alike.

About the Role:

We're looking for a caring and customer-focused Food Services Officer to join our hospitality team at Springwood Greens Care Community.

At Opal, food is more than nourishment. We believe great food experiences bring comfort, connection and joy to our residents every day. As a Food Services Officer, you'll play an important role in delivering exceptional dining experiences by getting to know residents, understanding their preferences, and ensuring every meal is served with warmth, care and attention to detail.

What's on Offer:

• Location: Springwood Greens Care Community, Springwood
• Employment Type: Permanent full-time, part-time or casual roles available
• Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

• Varied & meaningful work - No two days are the same; support our community in three essential areas
• Career development - Access our Opal HealthCare Academy to grow your skills
• Supportive team - Join a values-led environment where you are valued
• Paid parental leave - Industry-leading policy
• $5,000 referral bonuses for bringing a friend onboard
• Sector-leading systems - The tools to help you succeed

What You'll Do:

• Deliver outstanding customer service and create enjoyable dining experiences for residents
• Assist with meal service, including plating, serving meals and beverages, and supporting resident choice
• Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
• Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

• A passion for helping people and making a difference in your community.
• A flexible, can-do attitude and willingness to learn across different areas of hospitality.
• Good communication skills and a friendly, professional manner.
• Reliability and a strong work ethic.
• Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential - we will train the right person!
• Willingness to complete: Pre-employment medical, Police check and NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Apply now to become an essential part of our care community with Opal HealthCare.