Practice Supervisor - Townsville

Are you an experienced Social Worker or Psychologist passionate about developing people, strengthening professional practice and supporting quality outcomes for clients?

Centacare North Queensland is seeking an experienced Practice Supervisor to join our leadership team and play a key role in supporting, mentoring and developing practitioners across a diverse range of community services.

This is more than a supervision role. It is an opportunity to influence organisational practice, support complex decision-making, deliver professional development and contribute to service excellence across North Queensland.

About Us

Centacare North Queensland is a values-based not-for-profit organisation delivering a broad range of services across family support, counselling, disability, youth, homelessness, domestic and family violence and community programs.

Guided by our values of Integrity, Respect, Equality, Compassion, Dignity and Stewardship, we are committed to enhancing wellbeing and resilience for individuals, families and communities.

Why Join Centacare North Queensland?

• Full-time leadership opportunity
• SCHADS Level 7 remuneration
• Salary packaging benefits available
• Professional development and learning opportunities
• Supportive and values-driven culture
• Opportunity to influence practice across multiple service streams
• Meaningful work that strengthens outcomes for vulnerable individuals, families and communities

About the Role

As Practice Supervisor, you will work closely with practitioners, managers and executive leadership to strengthen capability, promote evidence-based practice and support high-quality service delivery.

Key responsibilities include:

• Providing professional supervision, coaching and mentoring to staff
• Supporting practitioners in managing complex cases and risk
• Delivering training, workshops and professional development initiatives
• Conducting practice reviews, audits and observations
• Supporting ethical, accountable and evidence-based practice
• Working collaboratively with managers to build workforce capability
• Assisting with performance development and improvement processes
• Researching and promoting contemporary therapeutic approaches and best practice frameworks
• Contributing to organisational leadership, strategic planning and continuous improvement activities

As a member of the Management Team, you will have the opportunity to influence professional practice across the organisation and help shape the future direction of our services.

About You

To be successful in this role, you will have:

• Tertiary qualifications in Psychology or Social Work
• At least five years' experience within the social or community services sector
• Significant experience supervising, mentoring or leading practitioners
• Strong understanding of therapeutic interventions and evidence-based practice
• Experience supporting complex case management, risk assessment and professional decision-making
• Exceptional communication and relationship-building skills
• The ability to challenge, support and develop practitioners in a constructive manner
• Strong organisational and time management skills

Highly Regarded

• General Registration as a Psychologist with supervision approval; or
• Eligibility for, or membership of, the Australian Association of Social Workers (AASW)
• Experience developing and delivering professional development programs
• Knowledge of community services legislation and compliance requirements

Requirements

Successful applicants will be required to hold or obtain:

• Current Queensland Driver Licence
• Working with Children Blue Card
• NDIS Worker Screening Clearance
• Eligibility to work in Australia

Apply now. Applications will be reviewed as they are received.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer.  People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.