Head of Wholesale Growth & Partnerships

Your Opportunity

JOB DESCRIPTION

Reporting to the General Manager, Strategy, Product & Wholesale, the Head of Wholesale Growth & Partnerships has end-to-end accountability for TPG Telecom's MVNO, Wholesale Messaging and Emerging Wholesale Services businesses, including revenue growth, profitability, partner success, operational performance and long-term value creation.

The role owns the full partner lifecycle, from acquisition, commercial negotiations and onboarding through to account management, retention, contract governance and growth. In addition, the role is responsible for identifying and commercialising new wholesale growth opportunities and future network monetisation initiatives.

The role combines business development, commercial leadership, strategic partnerships and operational excellence to position TPG Telecom as the partner of choice across Australia's wholesale telecommunications ecosystem.

You'll Make Impact By

Wholesale Business Growth & P&L

Own the MVNO, Wholesale Messaging and Emerging Services P&Ls, including revenue, margin, profitability and growthDefine and execute growth strategies across MVNO, A2P Messaging, and emerging wholesale servicesIdentify and commercialise new revenue opportunities and network monetisation initiativesLead business planning, investment prioritisation and portfolio performance

Strategic Partnerships & Business Development

Develop and grow strategic partnerships across wholesale, technology and digital ecosystemsLead major commercial negotiations, partnership agreements and new business opportunitiesIdentify new routes to market and innovative commercial modelsRepresent TPG Telecom in strategic customer, partner and industry engagements

Partner Management & Commercial Governance

Own the end-to-end partner lifecycle from acquisition and onboarding through to retention, renewal and growthLead account management, contract governance and strategic relationship managementDrive partner satisfaction, revenue expansion and long-term value creationAct as executive sponsor for wholesale customers and partners

Operational Excellence & Delivery

Oversee onboarding, implementation and operational readiness of new wholesale partnershipsDrive alignment across Product, Pricing, Technology, Operations and Finance to deliver partner outcomesImprove onboarding efficiency, time-to-revenue and partner experienceDrive continuous improvement of wholesale processes, governance and operating models

Leadership & Team Development

Lead, develop and inspire a high-performing team across business development, partner management, commercial operations and customer supportfunctionsFoster a customer-centric, commercially disciplined and growth-oriented culture focused on accountability and resultsCoach and develop future leaders, ensuring strong succession planning and talent developmentDrive cross-functional collaboration and alignment to achieve business objectives

What You’ll Be And Bring

A commercially driven growth leader with strong business development, partnership and product commercialisation experience. Combines entrepreneurial thinking, strategic vision and execution excellence to identify new opportunities, build scalable businesses and unlock value from TPG Telecom's network and digital capabilities.

10+ years' experience in telecommunications, wholesale, roaming, intercarrier, carrier relations or commercial leadership rolesProven P&L management experience with responsibility for revenue, margin and financial performanceStrong track record negotiating complex commercial agreements and strategic partnershipsDeep understanding of roaming, interconnect, voice, messaging and carrier services marketsExperience developing and executing commercial growth strategiesStrong commercial, analytical and financial management skills

Ideally, You Will Also Have

Demonstrated success leading high-performing teamsExceptional stakeholder management and negotiation skillsStrong executive communication and influencing capabilityAbility to balance strategic thinking with commercial executionProven ability to deliver results in a fast-paced and evolving market

What's in it for you?

Flexible hybrid way of working (from home and office)‘Stay Connected Mobile’ – Access to a free mobile plan‘Stay Connected NBN’ – Access to a free, high‑speed NBN plan (up to 500 Mbps)‘Your Leave’ - additional leave to be used whenever you like - every yearAccess to TPG Learning Hub platform and internal development opportunitiesAccess to Corporate Partner Discounts

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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About Us

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

About The Team

This team partners with businesses, government and wholesale customers to deliver secure, reliable and scalable connectivity solutions. We support critical infrastructure and services across Australia, helping organisations operate, grow and innovate.