Customer Relationship Manager

We’ve entered an exciting chapter at Geographe - with an expanded production facility, automation, and increasing demand for engineered solutions across mining. We are seeking Customer Relationship Managers ready to make a real difference.

Based in Kewdale, Perth, you’ll join a high-performing, tight-knit team working directly with Australia’s leading mining companies. This role goes beyond transactional sales - it’s about technical solutions, problem-solving, and long-term client partnerships.

Reporting to the National Sales Manager, and supported by an experienced internal team, you’ll work with mine sites to deliver engineered solutions that improve maintenance efficiency and operational outcomes.

• Manage and grow key mining and industrial client accounts through consultative, relationship-based partnerships.

• Develop long-term customer partnerships by understanding site maintenance strategies and operational requirements.

• Apply mechanical, engineering or equipment knowledge to recommend tailored solutions.

• Identify and convert new revenue streams within mining, resources and heavy industry.

• Conduct regular site visits (approximately one week every four weeks) to maintain strong stakeholder engagement.

• Negotiate commercial agreements and term contracts to drive recurring revenue.

• Expand Geographe’s footprint across existing and emerging markets.

• Develop and implement tailored client development strategies, and report on progress quarterly basis.

• Experience in in B2B sales, account management, or customer relationship management.

• Knowledge of mechanical systems, mining equipment, fixed or mobile plant operations.

• Strong written and verbal communication, with confidence presenting technical or commercial solutions.

• Experience with CRM systems (SAP, HubSpot) and Microsoft Office.

• Current C-class driver’s licence and willingness to travel.

• Self-driven, proactive, and commercially minded.

• Exposure to mining, FIFO environments or industrial operations (highly regarded), FIFO environments or industrial operations (highly regarded).

Candidates with experience working FIFO, on heavy mobile equipment, or within fixed plant maintenance environments will be strongly considered. This role is ideal for someone looking to transition off the tools into a Perth-based, family-friendly career while remaining connected to mining operations.

At Geographe, we don’t just supply mining solutions, we change the way miners approach maintenance and productivity. Through our Enhanced Performance Wear Parts and Specialised Tooling solutions, we help miners work smarter, safer, and more efficiently. 

• Career Development: Ongoing training, technical upskilling and sales development.

• Flexibility: Supportive work environment that values balance and autonomy.

• Reward: Competitive remuneration, sales incentives and long-term career opportunities.

• Your CV and Cover Letter addressing how you meet the role requirements and why you would be a good fit in our team.

• Two referees and their contact details.

If you are entrepreneurially driven and looking for a highly rewarding proposition with low associated risk, consider this opportunity to be your “own boss”.

If you tick the above boxes, we want to hear from you!

 This role is based in our Kewdale Location, please include in your cover letter where you are located and if you are willing to relocate when to applying.

Part of the recruitment process for this position may require you to have a criminal history check, qualifications check, drug and alcohol check and referees’ checks.

Geographe is an Equal Opportunity Employer.

Only people who live in and have the right to work in Australia may apply for this position.

Don’t miss this opportunity! Contact our HR team at 08 9724 96***to learn more!

As Australia’s leading manufacturer of Enhanced Performance Parts, Geographe is a globally recognised leader of technical and commercial solutions to the mining and resource industries. With over 50 years of Australian manufacturing and engineering expertise, Geographe is a leading supplier of innovative performance orientated replacement parts and services to suit all major surface and underground equipment .

 Geographe provides value to our customers through delivery of engineered solutions which exceed expectations. Through collaboration with our customers, we are able to engage in research and design projects to extract the highest performance out of their assets and address real world challenges relating to safety, reliability, and procurement. Our focus on quality and expertise in applied engineering allows us to be an effective strategic partner to those operating heavy mobile equipment in the mining and resource industry.

 We do things differently at Geographe. We are a small team of creative change agents who are driven to resolve problems and constantly improve. We pride ourselves on the quality of our people and culture.

 People work with us because they want to. Geographe is more than a workplace, rather we are a place where you come to learn, grow, succeed, and most importantly enjoy what you do. We invite people into our team that challenge the status quo, think outside the box and are always striving to improve.

More information can be found at our website http://www.geographe.com.au/.

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