About the role
MUFG is seeking a Vice President, Know Your Customer (KYC), to join their dedicated GCIB KYC team in Sydney, Australia. This pivotal role offers you the opportunity to make a significant impact by supporting the management and closure of key issues identified through internal audit, driving enhancements across KYC file remediation, training, and process improvements. As part of a globally respected financial institution, you will work closely with the Head of GCIB KYC and engage with local, regional, and global stakeholders to ensure robust financial crime control frameworks are maintained.
Key responsibilities
- Coordinate and deliver agreed action plans addressing five issue management items identified by Internal Audit between November 2025 and May 2026, ensuring timely completion to high standards.
- Support the Head of GCIB KYC in embedding policy and process changes within the team by providing practical leadership and subject matter expertise.
- Monitor progress against target closure dates for remediation activities while identifying dependencies or delivery risks and ensuring evidence supports issue closure.
- Contribute to updates of local procedures, controls, training materials, and working practices as part of ongoing enhancement of the Oceania KYC programme.
- Perform quality control over KYC due diligence reports prepared by team members prior to submission for approval, ensuring customer risk assessments meet policy and regulatory requirements.
- Support responses to quality assurance findings raised by MUFG's QA team by collaborating with relevant stakeholders to finalise outcomes and provide targeted feedback or training.
- Assist with preparation or review of onboarding, periodic review, and material ad-hoc review KYC files for existing and prospective customers across the Oceania portfolio when business demand requires.
- Proactively identify areas for improvement in KYC processes, controls, systems, or working practices based on audit findings or day-to-day operations.
- Provide coaching, training, and guidance to team members and stakeholders to embed policy changes and promote consistent understanding of financial crime control expectations.
- Engage regularly with coverage teams, credit and portfolio teams, product partners, financial crime teams, internal audit teams, QC/QA teams, operations staff, and legal advisors.
About you
- Minimum 5 years' relevant experience in KYC, AML/CTF, financial crime compliance, banking, audit, risk, legal consultancy, regulatory or equivalent sectors; experience in issue management, remediation, quality control assurance, policy implementation or stakeholder coordination highly regarded.
- Degree in Economics, Finance, Business, Commerce, Accounting, Law or another relevant discipline from a leading university is essential.
- Solid experience in AML/CTF compliance, KYC processes, customer due diligence, issue management or financial crime compliance gained from banking or related sectors.
- Sound understanding of banking products including corporate finance structures as well as financial markets; strong grasp of customer risk assessment principles.
- Proficiency in Microsoft Office suite especially MS Word, Excel and PowerPoint enabling efficient documentation analysis and reporting.
- Ability to undertake independent research and analysis regarding customers, regulations, banking products and financial crime risk issues.
- Clear and effective communication skills both written and verbal facilitating stakeholder engagement and report preparation.
- Strong interpersonal and presentation skills fostering collaborative relationships within diverse teams.
- Commitment to being a dependable team player who thrives in co-operative environments; enthusiasm for sharing knowledge and supporting others' development.
- Capability to work independently prioritising multiple workstreams while supporting delivery against agreed deadlines; flexibility in adapting to changing priorities.
About us
MUFG stands out as one of the world's most respected financial institutions renowned for its commitment to client-centricity, people-focused values, innovation, simplicity, ownership and execution. The organisation fosters an inclusive, supportive culture where collaboration, knowledge sharing and professional development are actively encouraged. MUFG fosters a highly professional, supportive work environment that enables employees to help maximize customers' prosperity. The organisation focuses on building long-term customer relationships and giving back to communities in order to develop shared and sustainable growth for a better world.
