Integrations Product Manager & Builder

Company Description

IntelligenceBank is the leading marketing operations management platform for brands in regulated markets. Used by over 1m+ users in 55 countries, IntelligenceBank uses AI and automation to help ensure brands get to market quickly, stay on brand and ensure regulatory compliance. Our headquarters are in Melbourne, Australia and we've operations across the US, Canada and the UK. 

Job Description

We have a newly created role for an Integrations Product Manager & Builder to own our entire integrations and connectors portfolio, end to end.

This is a rare hybrid role. You won't just scope integrations and hand them to a developer queue. You'll decide what to build and then build it yourself, using AI-assisted coding to move across languages and platforms you haven't necessarily specialised in before.

Reporting to the VP of Product & AI and based in our Melbourne office, this is a hybrid role with 3 days in the office.

You'll own around 50 connectors and integrations spanning our DAM, AI marketing compliance and global automation ecosystems, including well-known platforms like Adobe, Salesforce, Google Workspace, Microsoft Office, Figma, Zapier and Shopify.

What you'll do

Decide what gets built: Assess and prioritise new connector opportunities, balancing product vision with commercial pull. Most new integrations are sales-led, so you'll need to judge feasibility and scope quickly, often with limited detail.

Build and ship: Build new connectors and integrations directly, using AI-assisted coding tools to work across each platform's stack.

Maintain and support: Own ongoing maintenance, including upgrades, bug fixes and enhancements. Provide support to internal teams and customers and triage incoming issues.

Own the infrastructure: Manage integration servers, code repositories, demo environments and supporting services across Heroku and AWS.

Shape API standards: Co-own IntelligenceBank's API guidelines, review API designs, and keep client-facing API documentation accurate and current.

Support go-to-market: Create launch materials, keep marketplace listings current, and demo the integrations on sales and customer calls (roughly half your time).

Manage partners: Manage relationships with external developers and licensed-connector partners, and bring in specialist help when genuinely needed.

Qualifications

We're looking for someone who runs lean and can be autonomous. This role is built to move fast without depending on Engineering or TechOps queues. Read on and see if you've got the skills and experience to help you thrive in the role. 

• Strong product ownership with commercial judgement. You can scope, prioritise, and make build calls tied to revenue, often with incomplete information
• Confidence demoing and presenting complex SaaS solutions to clients and prospects
• Experience building and maintaining real software using AI coding tools, comfortable working across languages you haven't specialised in before
• Solid software architecture judgement, enough to direct AI coding tools toward stable, secure, maintainable outcomes and critically assess what they produce
• Fluency with REST APIs, OAuth and the practical mechanics of connecting third-party platforms
• Comfort owning servers, deployments and certificates on Heroku and AWS
• Familiarity with DAM, MRM/martech or marketing compliance, and exposure to platforms like Adobe, Salesforce, CMS platforms, Zapier or Workato
• The ability to write clear customer-facing documentation and keep marketplace listings on-brand
• Genuine comfort with autonomy. This is a one-person portfolio, though QA support is available for troubleshooting and fixes

What's in it for you

• Genuine career development. Over 40% of our staff are in a different role today than the one they started in
• Extra leave that actually gets used: birthday leave, December 24th off and half day summer Fridays

Additional Information

Next Steps: 

Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status. 

Our application process includes phone screening, face to face interviews covering behavioural and practical questions that address our values as well as the requirements of the role you’ve applied for and, finally, references and criminal history checks. 

So apply now and we look forward to getting to learn more about you! 

IntelligenceBank is committed to responding to every applicant at every stage of the hiring process.