ADM Practice Head

Your role:

The Application Development & Maintenance (ADM) Practice Head is accountable for end-to-end leadership, growth, and operational excellence of the ADM practice across Australia & New Zealand.

This role combines P&L ownership, business growth, client leadership, delivery excellence, and talent development, driving a high-performing, scalable ADM capability aligned to market demand. The Practice Head plays a critical role in pipeline generation, deal shaping, portfolio transformation, and executive client engagement, while, ensuring ADM delivery meets Capgemini’s quality, margin, and growth ambitions across Australia and New Zealand.

Responsibilities:

Strategy, Growth & P&L Ownership:

Own ADM strategy, P&L, revenue, contribution margin (CM), and growth targets across the portfolioDrive pipeline generation, bookings, and funnel growth in partnership with market units and sector teamsDefine and execute Go-To-Market (GTM) strategy aligned to regional and sector prioritiesLead presales, solutioning, and bid strategy for ADM opportunitiesOwn commercials, pricing, and deal structuring for large and complex engagements

Client Leadership & Market Positioning:

Build and manage trusted C-level relationships (CIO, CTO, CDO, CFO) to shape demand and long-term partnershipsAct as Executive Sponsor for strategic ADM accounts, ensuring client satisfaction, retention, and growthLead executive governance forums and client reviewsStrengthen ADM market positioning and brand presence in AUNZEngage with industry analysts, advisors, and ecosystem partners

Portfolio & Offer Leadership:

Own and evolve the ADM service portfolio, including modernization, cloud-native, DevOps, automation, and AI-enabled servicesLead application portfolio transformation to deliver measurable business valueShape and govern large, multi-tower ADM deals, ensuring integrated, end-to-end solutions across service linesIdentify and scale innovative and future-ready capabilities aligned to market demand

Delivery Excellence & Customer Success:

Own end-to-end accountability for ADM delivery, including SLAs, budgets, timelines, transitions, and escalationsDrive delivery excellence across managed services engagementsEstablish robust delivery, quality, and risk governance frameworksDrive continuous improvement and measurable client outcomes

Industrialisation, Innovation & Productivity:

Lead industrialisation, automation, and AI adoption to improve productivity and marginsEmbed DevOps, cloud migration, and modern engineering practices across engagementsLeverage global assets, accelerators, and offshore delivery capabilities

People Leadership & Capability Development:

Build and lead a high-performing ADM organisation, ensuring strong capability, succession planning, and career developmentMaintain an optimised delivery pyramid and workforce plan aligned to demandDrive employee engagement, retention, and leadership developmentFoster a culture of collaboration, accountability, innovation, and inclusion

Collaboration & Matrix Leadership:

Operate effectively in a complex matrix organisation, collaborating across service lines, sectors, and geographiesInfluence and align stakeholders without direct authority to drive business outcomesPartner with Sales, Delivery Executives, Architecture, and Global Practices to deliver integrated solutions

Your profile:

Extensive experience in ADM / applications services leadership, including delivery, presales, and client managementSecurity clearance for AustraliaProven track record of practice or service line leadership with P&L accountabilityStrong experience in large-scale application portfolio management, transformation, and modernizationDeep expertise in ADM lifecycle, managed services, DevOps, automation, AI, and cloud migrationDemonstrated ability to build and manage C-level client relationshipsExperience leading multi-shore, cross-functional, and geographically distributed teamsStrong strategic thinking, commercial acumen, and decision-making capabilityExcellent stakeholder management, communication, and influencing skillsAbility to operate effectively in complex, fast-paced, and ambiguous environments

What you'll love about working here:

We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.We foster a safe and inclusive environment where everyone can be their authentic selves, supported by staff-led community groups.

We strive to ensure you feel respected, informed and valued through our recruitment process. If your experience falls short of this, we welcome your suggestions for improvement via our Contact Us page on our website.

If you are living with a disability, we can provide support with access requirements or by making an adjustment to our hiring process.