Internal Sales/Customer Service

Internal Sales / Customer Service

Glendenning, Sydney NSW
Full Time

Join a team where customer service comes first.

Hastings Electrical is a proudly independent electrical wholesaler specialising in supplying industrial electrical products to customers across manufacturing, maintenance, infrastructure and OEM industries throughout Greater Sydney.

Our reputation has been built on providing outstanding customer service, fast response times and same-day delivery across Sydney. We're looking for the right person to help us continue delivering the level of service our customers have come to expect.

About the Role

As part of our Internal Sales team, you'll be the first point of contact for many of our customers, assisting with enquiries, quotations and orders while working closely with suppliers, our warehouse and delivery team to ensure every order is handled efficiently.

Your responsibilities will include:

• Responding to customer enquiries by phone and email

• Preparing quotations and processing sales orders

• Sourcing products from suppliers

• Following up quotations and customer enquiries

• Working closely with our warehouse and delivery team

• Building and maintaining strong customer relationships

• Providing exceptional customer service every day

About You

We're looking for someone who:

• Enjoys working with people and providing outstanding customer service

• Has excellent communication skills

• Is organised and able to manage multiple tasks

• Has good computer skills and is confident learning new systems

• Works well in a fast-paced team environment

• Has a positive attitude and enjoys solving problems

• Takes pride in doing the job properly

Previous experience in internal sales, customer service or trade supplies is highly regarded, however electrical industry experience is not essential. We're looking for the right person with the right attitude and a willingness to learn.

Why Join Hastings Electrical?

• Full-time permanent position

• Stable, independently owned Australian business

• Friendly and supportive team environment

• Long-term career opportunity

• On-the-job training provided

• Convenient Glendenning location

• Work with a loyal customer base and experienced team

If you're looking for a long-term opportunity where you'll be valued as part of a close-knit team and can make a genuine difference to our customers every day, we'd love to hear from you.

Apply now by submitting your resume and a brief cover letter telling us why you'd like to join the Hastings Electrical team to ••••@hastingselectrical.com.au