Casual/Permanent Part-Time Receptionist

About Us

We are a friendly, patient-focused specialist orthodontic practice, providing high-quality care in a warm and welcoming environment. Our team is dedicated to ensuring every patient has a positive experience, and we are now looking for a motivated, reliable individual to join our Epping admin team.

Position Overview

We are seeking a friendly, organised, and enthusiastic casual/ permanent part-time receptionist 2-3 days per week (Wednesday, Friday & some Tuesdays) to join our practice. This role focuses predominantly on front-desk duties welcoming patients, managing appointments, handling phone and email enquiries, and ensuring a smooth and professional experience from check-in to check-out, while also assisting the clinical team with a routine administrative duties.

Key Responsibilities

Greet and check-in patients in a friendly and professional manner

Answer phone calls and schedule appointments efficiently

Handle patient enquiries and provide information about services

Process billing and payments

Coordinate referrals and specialist reporting

Key Qualifications

Previous admin experience is essential (dental or medical reception experience highly regarded)

Strong communication and interpersonal skills

Excellent organisational skills and strong attention to detail

Ability to multitask and remain calm in a fast-paced environment

Friendly, approachable, and committed to delivering exceptional patient care

Confidence using dental/medical software and general office equipment

Why Join Us?

Flexible casual or permanent part-time hours

Supportive and collaborative team environment

Opportunities for professional development and training

Competitive hourly rate

How to Apply
If you’re ready to join a caring and energetic team, we’d love to hear from you! Please send your resume and a short cover letter outlining your interest in the position and relevant experience to Rebecca.

We look forward to welcoming you!