Operations Manager - Driver Programmes

Location: Canterbury 

Role title Operations Manager

• Make a genuine difference by supporting programmes that improve access to licensing, employment and road safety outcomes
• Lead and support a dedicated team across Canterbury and West Coast locations while building a positive, high-performing culture
• Use your Microsoft 365 and systems expertise to develop dashboards, reporting tools and operational improvements
• Bring structure, organisation and problem-solving skills to strengthen services and create lasting impact

About the Business:

About the Role:

What will your responsibilities be:

• Provide operational leadership across multiple programme and service locations
• Lead and support Coordinators and Administrators to achieve high-quality service delivery
• Develop and continually improve systems, processes, reporting tools and operational workflows
• Monitor programme performance, KPI achievement and contractual requirements
• Drive continuous improvement initiatives that strengthen service quality, efficiency and participant outcomes

Our ideal candidate will:

• Be community minded, compassionate and committed to supporting positive outcomes for people and whānau
• Have advanced Microsoft 365 capability, including Excel, Forms, SharePoint, Teams, dashboards and reporting systems
• Be an experienced people leader with the ability to coach, support and develop teams
• Have strong organisational, problem-solving and continuous improvement skills
• Be confident analysing data, identifying trends and translating information into practical operational improvements

Our offer to you:

• An additional working week of Salvation Army leave awarded annually on 1 July 
• Free confidential counselling services to support your wellbeing
• Subsidised flu vaccinations
• Discounted Medical Insurance with Southern Cross
• TSA discount card for discount with various retailers such as Beaurepairs, Noel Leeming, Placemakers and Torpedo7
• Ongoing professional development, training and opportunities to contribute to meaningful community outcomes

Candidates should be adaptable, energetic, self-motivated and committed to our mission of 'caring for people, transforming lives and reforming society' 

This role is permanent/full time and hours worked will be 37.5 hours per week.

The starting salary for this role will be $93,617.55 per annum.

The Salvation Army is proud to be an equal opportunity employer and believes workplaces thrive with diversity.

Children’s Worker Classification Statement (per Children’s Act 2014): Applicants with a Schedule 2 conviction must provide an Exemption Certificate for Core Children’s Worker roles or undergo an internal assessment for all other Salvation Army roles

The Salvation Army is a worldwide evangelical Christian church and human service provider. It is committed to caring for people, transforming lives and reforming society - all through the love of God shown in Jesus. The successful applicant should therefore show an ability to identify with the mission and values of The Salvation Army.