Medical Records Officer

About the role

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

• Utilise the webPAS PMI (Patient Master Index) to accurately search and allocate Unit Record numbers and patient records
• Ensure timely retrieval and preparation of medical records for patient admission.
• Ensure prompt and accurate filing of medical records by terminal digit filing.
• Participate in the culling of deceased and inactive medical records.
• Liaise with various Units / Departments, medical practices, medical practitioners, external organisations and patients
• Release information in accordance with the policies and procedures of the Hospital.
• Accurately and efficiently complete tasks associated with scanning of paper health record documentation (preparing, scanning, indexing and review).
• Ensuring the information on the documents is correct once scanned into the system.
• Work to volume of work and quality targets, ensuring they are met.
• Contribute to the team by identifying inefficiencies and inaccuracies in processes.
• Participate and assist with Total Quality Management activities.

About you

Ideally you will be a process orientated person who is looking for a fast-paced environment. You will also have:

• Experience working in a health care environment is highly desirable.
• Ability to quickly learn different computer applications.
• Excellent attention to detail and data entry skills.
• Experience in applying quality assurance processes to repetitive tasks.
• Demonstrated ability to follow policies and procedures.
• Ability to complete repetitive tasks accurately at required volume and within timeframes.
• Understanding of patient confidentiality.
• You like to work in a team environment and comfortable to work autonomously when required.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close on Friday 7th August. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.