Operations Support Officer

The Position

We are seeking a professional with operational work experience in the maritime industry to join our team, supporting the delivery of the Crown-of-Thorns Starfish (COTS) Control Program.

This position is critical to maintaining and improving operational standards and data quality across the COTS Control Program’s contracted vessel fleet. The role conducts regular on-water audits of contracted operators to ensure operational and data collection standards are maintained at a high level. The position is a key liaison between the Reef Authority and our service providers, supporting quality assurance and compliance across all aspects of Program delivery.

What you'll do

• Plan, conduct and report on routine on-water site visits to COTS Control Program contractor vessels, including quality assurance checks of in-water operational procedures and in-field data collection activities.
• Work with the Manager - Diving Operations to review contractor WHS frameworks and documentation to ensure adequacy, compliance and currency.
• Manage and quality control COTS Control Program voyage data to support operational planning, reporting and integration into the Reef Authority's information systems.
• Build and maintain effective working relationships with contracted service providers, stakeholders and First Nations peoples on matters relevant to the COTS Control Program.
• Contribute to the development and review of Program manuals, guidelines and reports, and collaborate across the Reef Interventions section on cross-sectional projects and emerging issues.

What you'll bring

• You are a natural problem solver, a doer and are known for seeing things through to completion.
• You are well-organised, exercise excellent judgment and have an eye for detail.
• You have WHS experience and an understanding of quality assurance in a maritime related industry.
• You are experienced in building and maintaining relationships with contractors and stakeholders.
• You thrive under pressure and responsibly manage competing priorities.
• You are resilient and enjoy being part of a cohesive team.

Essential Requirements

• Dive Master or ADAS Part 1 Diver (or training to AS/NZS 2815.1) qualification or equivalent and ability to maintain training requirements as per AS/NZS 2299.1:2015 Occupational diving operations – Standard operational practice.
• Have and maintain a current Australian driver’s licence.
• Be able to travel, sometimes at short notice, and work weekends and outside core hours when required.

Why join the Reef Authority?

At the Reef Authority, you'll build a meaningful career while helping protect one of the world's most iconic natural assets. We offer a supportive, flexible and purpose-driven workplace where your work has real impact.

You'll enjoy competitive APS employment conditions, including up to 15.4% employer superannuation, flexible working arrangements, wellbeing initiatives, professional development opportunities and a collaborative culture committed to protecting the Great Barrier Reef for future generations.

Interested in using your maritime experience to support the Crown-of-Thorns Starfish Control Program? Apply today