Executive Advisor - SOC

At Ambulance Victoria (AV) we are proud to share our commitment to saving and improving lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life. 

Our Specialist Operations and Coordination (SOC) division provides direct specialist care, and clinical advice to the Victorian community and health services through retrieval, aeromedical and stroke specialist services. SOC facilitates patient access by coordinating ambulance resourcing and providing support to responders on day of operations through emergency and non-emergency ambulance response and access to alternate care pathways following secondary triage assessment. 

We are seeking a suitably skilled and experienced Executive Advisor to provide high level executive and project support to the Executive Director and leadership team of our SOC division, including a range of complex and sensitive administrative work, expert advisory services, function governance and project direction to maximise the department's strategic, business and operational objectives. 

This role is full time, ongoing. While WFH/Hybrid options are available, it is essential that the successful applicant maintains a presence at Burwood in line with our hybrid working model (minimum three days per week). 

About the role

Reporting to the Executive Director Specialist Operations and Coordination, responsibilities include but not limited to:

• Provide strategic advice and governance support in actively managing critical activities, projects, and programs of work on behalf of the Executive Director, collating and evaluating relevant input from key stakeholders and providing timely professional and thorough briefings
• Manage escalated divisional enquiries and provide recommendations on emergent issues directly to the Executive Director and ensure that the interests of AV are appropriately addressed
• Prepare high level, professional briefing materials, reports, and audit and risk submissions, often of a complex or sensitive nature by applying critical analysis, evidence and recommendations that provide options for executive, senior management, or committee decision
• Build a broad and robust network and lasting partnerships with senior management, stakeholders, and colleagues across and external to AV whilst creating an environment in which the ED's office is approachable, professional, constructive, and highly effective 

About you

Suited to a highly motivated and strategic individual with extensive experience as a trusted advisor, requirements include but not limited to:

• Completion of a post graduate degree with extensive relevant experience or an equivalent combination of training and high-level relevant experience (preferably in health or business within the public/healthcare sector)
• Experience providing expert advice on complex issues across senior levels of a large and diverse organisation (healthcare or public service/sector highly desirable)
• Demonstrated experience developing and sustaining strong, effective working relationships and networks with all stakeholders and relevant external organisations
• Strong conceptual, analytical, and problem-solving skills to enable the identification of issues and the judgement to determine appropriate courses of action
• Excellent communication, interpersonal, negotiation and business writing skills with the ability to influence and brief high-level stakeholders in a variety of forums 

Working at Ambulance Victoria

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. 

We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! 

Important information

By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. 

Successful applicants will need to be willing to complete pre-employment screening including references, misconduct, and Police Checks. 

This position is classified AV6 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2025. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. 

How to apply

Your application is an integral part of the selection process and should include: 

• Current resume
• A statement (maximum one page) advising on your interest in the position, how your skills and experience to date would set you up for success in this position and what you anticipate your impact would be. 

Applications must be submitted by 11.59pm AEST on Sunday 23 August 2026. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. 

For any queries, please contact Melissa Ryan, Senior Advisor, Recruitment & Selection via phone – 0477242*** or email ************@ambulance.vic.gov.au.

At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at ***********@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch.