CASUAL SALES ASSISTANT

About the role

This is not a standard retail job. I run a small, independent boutique jewellery store in Cairns, specialising in fine jewellery, custom designs, repairs, and valuations. After 31 years in business, I'm looking for a highly capable, dependable person to work alongside me — and to confidently run the shop when I'm away.

Key responsibilities

• Confidently run the shop independently when the owner is away

• Manage jewellery repairs, customer enquiries, and follow-ups

• Sell jewellery with confidence and genuine care for customer needs

• Keep the store immaculate, professional, and welcoming

• Build strong customer relationships through warm, engaging communication

About you

• A confident and accomplished salesperson who enjoys selling and has a natural ability to connect with customers.

• Reliable and punctual – this is absolutely essential.

• Mature, trustworthy and responsible, with excellent common sense.

• Experienced in retail or sales, with a minimum of 1–2 years' experience.

• Warm, engaging and naturally good at building rapport with customers.

• Calm, organised and capable of running a small boutique independently.

• Well presented and professional, with a genuine pride in providing excellent customer service.

• Comfortable handling customer enquiries, jewellery repairs, follow-ups and general day-to-day shop responsibilities.

• Computer literate and comfortable learning POS systems, customer databases and valuations.

• Positive and energetic – most days it will be just you and me, so having a good attitude and enjoying your work is important!