Receptionist

Milton, Brisbane | Full-time | Monday to Friday, 8.30am–5.00pm

We’re looking for a warm, friendly and capable Receptionist to join our team at Viden Advisory. We are an innovative Accounting and Advisory firm based in Milton.

This is an important role in our business. You’ll often be the first person our clients speak to and the first face they see when they visit us — but just as importantly, you’ll be a familiar and friendly face for our team every day.

Viden Advisory is a professional services firm, but we’re not an overly corporate workplace. We have a friendly, down-to-earth culture and we’re looking for someone who will become a genuine part of it.

Based at reception in the foyer of our Milton office, you’ll be right in the middle of the day-to-day life of the office. Our team passes through reception throughout the day on their way to meetings, the kitchen and around the office, so this is a role with plenty of interaction and conversation.

You’ll manage our front-of-house function, answer calls across our three offices and make sure clients receive a genuinely warm welcome when they visit.

There is currently a small administrative component to the role, which we would like to grow over time. For someone who enjoys taking initiative and finding ways to help, there will be opportunities to take on more responsibility and make the role your own.

Your responsibilities will include:

• Answering and directing incoming calls for our three offices

• Welcoming clients and visitors and making sure they feel genuinely looked after

• Preparing coffees and refreshments for client meetings

• Managing meeting rooms and keeping reception and client areas organised and presentable

• Looking after our shared kitchen and common areas in Milton, including keeping supplies stocked

• Filing, scanning and general document administration

• Assisting with mail and couriers

• Providing general administrative assistance to the team

• Taking on additional administrative responsibilities as the role develops

For this role, personality and attitude really matter.

We’re looking for someone who is naturally warm, friendly and welcoming. You enjoy people, remember faces and names, and understand that sometimes the small things — a friendly hello in the morning, remembering how a client takes their coffee or noticing when someone needs a hand — make a big difference.

Ideally, you’ll bring:

• Previous reception or office administration experience

• Experience in a corporate or professional services environment

• Previous experience in an accounting firm would be a great advantage

• A warm, confident and professional telephone manner

• Good written communication and Microsoft Office skills

• Strong organisation and attention to detail

• Initiative and a willingness to pitch in

• A genuine enjoyment of dealing with clients and colleagues

• A positive, approachable personality

We work hard and take our client service seriously, but we’re not a stiff or overly corporate workplace. We’re a friendly, down-to-earth team where people know each other, have a laugh and help each other out.

Reception is a central part of that. You’ll greet the team as they arrive each morning, see people coming and going throughout the day and be one of the people who helps make our office feel like Viden.

We’re looking for someone who takes pride in providing great service, but who also enjoys the relationships and everyday interactions that come with being such a visible part of the team.

This is a full-time, office-based position working 8.30am to 5.00pm Monday to Friday, with a one-hour lunch break, from our Milton office.

If you’re an experienced receptionist who loves dealing with people and would enjoy becoming part of a genuinely friendly professional services team, we’d love to hear from you.

Apply through SEEK with your resume and a short cover letter telling us a little about yourself and why this role appeals to you.